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AutoNation Honda Tucson Auto Mall

Tucson, AZ

4.6
1,729 Reviews
AutoNation Honda Tucson Mall is your go-to destination for all things Honda in the Tucson area, and is one of the largest Honda dealerships in Arizona. Located north of downtown, our dealership can be found at the Tucson Auto Mall. From the latest new Honda vehicles for sale, to our extensive and diverse used inventory, AutoNation Honda Tucson Mall has it all. Visit our website to learn more, and schedule a test drive today.
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,729 reviews

August 24, 2021

A very courteous and helpful staff. A special thanks to Bob Navarro for making the experience very enjoyable! Looking forward to working with all the crew when it becomes time to service my vehicle. More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Navarro
Aug 31, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Lee, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Thank you!

August 24, 2021

Dealership was professional and did not pressure us to buy. Bob, Bob, Jr. and Seth were amazing. More

by Mike N
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Bob, Jr, and Seth
Aug 26, 2021 -

Mike N responded

Thank you for helping us get the car we needed for the price we could afford.

Aug 26, 2021 -

Mike N responded

Your team were and have continued to be helpful and responsive!

August 24, 2021

Good customer service. Not happy that employees didn’t keep COVID masks on face except when face to face with client and no social distancing More

by jabullington43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Aug 31, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2021

The phone service is terrible…unable to get answers to simple questions as “no one is available”, ever, Three occsssions had to drive across town 40 minutes to get answer to the questions we needed befo More

by akwatsip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know
Aug 31, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (520) 549-2238 to discuss what we can do to help.

August 22, 2021

Total A Service expertly completed within time promised by Brandon Lee.h More

by j.boylan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Aug 31, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

Service is on time and complete. No issues with service. However there is inconsistency in the use of masks at this time. Notably an individual that was clearly a supervisor was without mask. Several cus More

by graham7105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi. We take your feedback very seriously and thank you for bringing this to our attention, Jeffery. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

August 20, 2021

I have been going here for about 20 years and have had such an great experience every time. Always great customer service and that is what is key! More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Aug 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 20, 2021

Exceptional customer service and pricing with great efficiency. Highly recommended. More

by Rmumma22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg,Cheesbrough
Aug 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 20, 2021

I bought my Honda CRV here and have always brought it here for service. Gregg Cheesebrough checked me in this time, and was very thorough about explaining everything that needed to be done to keep my car More

by ellenfountain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough, Peter Ta
Aug 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 20, 2021

very please with the customer service. They were attentive with the details of my car. My appointment time was respected and the waiting area was clean. Coffee too was good!!!! More

by mariannebernsen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mike
Aug 26, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

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