AutoNation Honda Tucson Auto Mall

We bring all of Honda (2) for service as well as new purchases in Tucson. I always schedule my service with Mike Pescatore (who told me is leaving after 13 years). He is the most professional person i purchases in Tucson. I always schedule my service with Mike Pescatore (who told me is leaving after 13 years). He is the most professional person in the Sales area. This last service was a mess and it was not in Mike's control and apologized for the whole mess. My Scheduled appointment was set in advance by week for a brake pad replacement at 57,500 miles on the vehicle. After an hour of waiting, Mike told me that they did not have the Honda Parts (brake pads) for my 2015 Crosstour. I like to replace parts with Honda Parts only. They checked with another Honda Service center in town and they didn't have them either. One would think that if there is a scheduled repair of brakes one week in advance that the parts would be there for repair. It is now three days after a worthless service trip for service and I still have not received a call that the parts are in and I can schedule my second service call to replace my brake pads - think about going to a brake place but I want Honda Parts. Mike is the best I have ever worked with at any Service Center for any auto I have owned. He was also upset that a scheduled service was not prepared with parts this far in advance. My Customer Service rating is always excellent when I have service ... but I cannot rate this service 5-star because of the lack of available parts for service. Mike is fantastic! More

I had excellent service from Gregg Cheesbrough. He was very helpful and I was very pleased with the work done on my car. He explained what was done and was very nice to work with. very helpful and I was very pleased with the work done on my car. He explained what was done and was very nice to work with. More

I first came to Auto Nation with my 2013 Honda Pilot and they welcomed me even though I didn't buy it there, I have sense bought 2 other vehicles. they welcomed me even though I didn't buy it there, I have sense bought 2 other vehicles. More

Excellent service, timely and priced right. Brought in my car at the appointed time and they were ready for me as I pulled up. Thank You. car at the appointed time and they were ready for me as I pulled up. Thank You. More

My car wouldn’t start. Took it to Auto Nation. It was analyzed and fixed. As always very satisfied with the service and the excellent customer service! analyzed and fixed. As always very satisfied with the service and the excellent customer service! More

Very friendly, knowledgeable Honda store. I know I can always trust the service department. This is my 4th Honda (3rd when this dealership) always treated with respect. always trust the service department. This is my 4th Honda (3rd when this dealership) always treated with respect. More

Love my CRV and they were so nice to work with. I got exactly what I wanted and they helped me get the best price I could. exactly what I wanted and they helped me get the best price I could. More

I have been dealing with this dealership sense 2018. I get all my service work done there for my 2017 Pilot. I have never had a problem with getting my vehicle serviced when I want and is usually finished get all my service work done there for my 2017 Pilot. I have never had a problem with getting my vehicle serviced when I want and is usually finished on time. The service writer I deal with is Greg Cheesbrough. He has earned my trust by being straight with me about the work my vehicle needs. More

It was a good experience buying my car at Auto Nation. I moved here 6 months ago and everyone was very nice, knowledgeable and pleasant moved here 6 months ago and everyone was very nice, knowledgeable and pleasant More

AutoNation Honda Tucson Automall is solid at every layer of their business. The process of leasing a new Honda was efficient. The Dealership presents their offers first. The numbers presented start stron of their business. The process of leasing a new Honda was efficient. The Dealership presents their offers first. The numbers presented start strong which show how well researched the Sales Manager is. More