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AutoNation Honda Tucson Auto Mall

Tucson, AZ

Overview
Reviews
Vehicles
4.6
1,742 Reviews
AutoNation Honda Tucson Mall is your go-to destination for all things Honda in the Tucson area, and is one of the largest Honda dealerships in Arizona. Located north of downtown, our dealership can be found at the Tucson Auto Mall. From the latest new Honda vehicles for sale, to our extensive and diverse used inventory, AutoNation Honda Tucson Mall has it all. Visit our website to learn more, and schedule a test drive today.
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,742 reviews

August 03, 2023

Went in for required maintenance. Service was on time and completed in the time predicted. I had a problem with noise in the AC fan upon pick-up. This was diagnosed and fixed within 1 More

by jane.m.moore49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
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Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2023

I was told how long and the completion of the inspection was on the mark. All staff were pleasant especially Arianna Sandoval. Great staff! Gail Madden More

by madwmn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna Sandoval was very thoughtful and attentive.
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Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

Poor support for salesman. lack of timely processing of sale paperwork/clear explanation of how to pay cash or write a check. More

by t.lodge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario
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Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

August 01, 2023

Had a small problem with my Honda Passport our Service advisor John Beeman took care of it in no time Great Service and thank you John! More

by gj7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
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Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 31, 2023

Went in for service. Service advisor, Gregg Cheesbrough, was efficient, welcoming and helped define probable issue with car. I would request Gregg again. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Report | Print
Aug 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Great service. All issues fixed and Gregg was extremely thorough and attentive to all issues. More

by sp668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg
Report | Print
Aug 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Had another great service. I always have to wait for my car. My car was ready before the promised time. Way to go. Thanks More

by Hosein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Aug 04, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Hosein, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 31, 2023

Thanks for many years of great service. Gregg Cheesebrough and the other advisers always explain things and make sure I get the best deals. Appreciate the free shuttle to lunch nearby - w More

by steve7701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesebrough
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Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 31, 2023

My visit to the dealership to correct a warranty item went very smoothly. My advisor worked the issue seemlessly. More

by johnsolverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
Report | Print
Aug 07, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hi Johnsolverson, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

July 28, 2023

Not able to reach on phone. Vague regarding how long service will take. People waiting over 3 hrs for oil change. I waited 5 hrs for airbag test. More

by tershel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Several
Report | Print
Jul 31, 2023 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (520) 549-2238 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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