AutoNation Honda Tucson Auto Mall

Marcus Mendez made the process flawless There was zero pressure He was patient while I looked at several options I had my eye on, answered every one of my questions Gene in finance streamlined the pro pressure He was patient while I looked at several options I had my eye on, answered every one of my questions Gene in finance streamlined the process, found me the best rate and made sure I was comfortable with my payments I 100% recommend you go see Marcus at AutoNation More

The staff at AutoNation is always so very nice and helpful. John B helped me for my service visit and he was great at explaining what they would check. I like how they take pictures of what they wil helpful. John B helped me for my service visit and he was great at explaining what they would check. I like how they take pictures of what they will service, and ask if I would like it done before they just do it. My appointment time was right on schedule, and John kept me updated throughout the service process. I would highly recommend AutoNation service department and I give 5 stars to JOHN B. More

I was having some scratching noise coming from the brakes. Service tech said pad thickness is fine. Probably just some dust but nothing was done to clean the dust so the noise continued….. for 2000 mi brakes. Service tech said pad thickness is fine. Probably just some dust but nothing was done to clean the dust so the noise continued….. for 2000 miles from Tucson to Orlando. Now I’m in the dealership again to have it fixed only the brakes now pulse when stepped on. So maybe it is worse. More

Knowledgeable about my car, great people skills, comfortable waiting accomodations (I bought my car there 2 yrs ago & take it there to be serviced). I trust them to do a great job, & they do! comfortable waiting accomodations (I bought my car there 2 yrs ago & take it there to be serviced). I trust them to do a great job, & they do! More

Auto Nation Honda did a great job servicing my car. They were quick also! Will be back. They were quick also! Will be back. More

It seems like every interaction I have with this dealership leaves me dissatisfied with their customer service. Most recently I took my car in for servicing, was told it would take around 2 hours, dealership leaves me dissatisfied with their customer service. Most recently I took my car in for servicing, was told it would take around 2 hours, and after 2.5 hours I'd heard nothing from my service consultant. I had to track her down, whereupon she told me it would probably be another 2 hours. She should have come to me in the waiting room and informed me of this as soon as she knew, giving me the option of taking an Uber home and picking up the car the following day. While I applaud AutoNation for hiring young folks and helping them get a start in the business, they should be carefully trained in customer service. More

This was literally the best & easiest car buying experience I ever have had!! Everyone from start to finish was AMAZING!! No pushy sales man trying to make a $$!! Assad was a great sales man and wi experience I ever have had!! Everyone from start to finish was AMAZING!! No pushy sales man trying to make a $$!! Assad was a great sales man and will definitely be recommending him & Auto Nation Honda to everyone I know!! More

Buen servicio al cliente y nos explicaron que servicio nos dieron y en la sala de espera era bien comoda nos dieron y en la sala de espera era bien comoda More

Friendly, honest and reasonable priced. Everyone seemed to genuinely care about what we wanted. They did not try to sell us things that we didn't need. Everyone seemed to genuinely care about what we wanted. They did not try to sell us things that we didn't need. More

Excellent customer service. Professional service. Explained everything in detail from sevice to pricing and next service that would be needed. Professional service. Explained everything in detail from sevice to pricing and next service that would be needed. More