AutoNation Honda Tucson Auto Mall

I was please with the cost of the service and the courteous way that Brian took care of me. courteous way that Brian took care of me. More

As winter visitors to Tucson, we were new customers to your dealership. We found it extremely easy to book an appointment on line. Upon arrival, we were greeted by John Beeman our service advisor for the your dealership. We found it extremely easy to book an appointment on line. Upon arrival, we were greeted by John Beeman our service advisor for the day. He was very helpful and kept us informed as to the progress of our vehicle repairs. We are Honda people! We currently own a Pilot a Civic and the Accord which we store here in Tucson. In the future if we are in need of service for one of our vehicles, we will certainly return to AutoNation Honda. More

When I arrived for my service appointment, I was immediately greeted and welcomed by a service employee and brought inside to meet John Beeman, my service advisor. John greeted in a very welcoming immediately greeted and welcomed by a service employee and brought inside to meet John Beeman, my service advisor. John greeted in a very welcoming manner and checked the car in for service. He explained what would be done and the cost and advised me approximately how long the service would take. John advised me midway through the service as to how everything was going and then contacted me when the car was ready. Everything was on time and the final price was as John had advised when I checked in. A very efficient process. More

Service was awesome and reasonably priced. John Beeman was helpful in looking up past services from another dealership. Everyone was very kind and welcoming to my dog. John Beeman was helpful in looking up past services from another dealership. Everyone was very kind and welcoming to my dog. More

I had a flawless experience with my auto purchase! My initial online inquiry and subsequent questions were handled quickly by Robert. My sales team member, Angel, was so very patient , knowledgeable, My initial online inquiry and subsequent questions were handled quickly by Robert. My sales team member, Angel, was so very patient , knowledgeable, and kind! Gene in finance was on the ball and very willing to make things happen so I could make it to the bank on time! I had a great experience buying my second vehicle from AutoNation and hope you have the same! More

Great service all the time. The team really shows how much they care about the customer The team really shows how much they care about the customer More

I went really for a diagnostic evaluation since pack rats apparently chewed through wiring. My regular Service Advisor was not there but Desiree was very helpful. Service was excellent and it didn't take too apparently chewed through wiring. My regular Service Advisor was not there but Desiree was very helpful. Service was excellent and it didn't take too long to get the report back. Service Advisor was quite helpful in recommending I inquire with my car insurance about possible claim, since the actual fix is very expensive. Overall a great visit but now I have to take it in for the actual repair. More

Seth was great kept me updated on what was going on but it took over 3 hours just to pull my credit. Not to mention the rest of the process. I just felt like in some aspects customer service isn't a priori it took over 3 hours just to pull my credit. Not to mention the rest of the process. I just felt like in some aspects customer service isn't a priority to Honda. More

My sales rep Jose Santiago was very responsive to my phone calls and texts. Also helpful, courteous and professional. phone calls and texts. Also helpful, courteous and professional. More

I have a 2008 Element which I have had serviced at the dealership since I have owned it. Their staff is helpful, friendly. I have always felt that I get the best care there. They tell you what you need dealership since I have owned it. Their staff is helpful, friendly. I have always felt that I get the best care there. They tell you what you need, how long it would be safe to wait, but never pressure you to do it that moment. The TV, however, is annoying and should either be taken out or have the sound completely shut off. There are too many diverse watchers to make everyone happy. I had to suffer through Judge Judy while trying to read. If the sound had been off, I wouldn't have cared what was being watched. More