AutoNation Honda Tucson Auto Mall

This was the second time buying a car from Seth - he is a professional and a sheer pleasure to work with. Vincent, however, comes across as nothing but a snake-oil salesman. professional and a sheer pleasure to work with. Vincent, however, comes across as nothing but a snake-oil salesman. More

I purchased my car new at this dealership and felt that the salesman had my best interest in mind. I was planning to buy a used Honda, but was led by the salesman to buy new for a lesser interest rate, ma the salesman had my best interest in mind. I was planning to buy a used Honda, but was led by the salesman to buy new for a lesser interest rate, making the total cost quite a bit less. I have found the the cost of an oil change at the dealership is half of what it costs elsewhere. I can trust what I am told about other work that needs to be done; and advised what can wait and what needs to be done ASAP I can trust that the quality of work done is good. More

I took my car in for service for front brake service. I also informed the advisor that my seatbelt was not working properly (an important safety feature and I was always under the impression that Honda w I also informed the advisor that my seatbelt was not working properly (an important safety feature and I was always under the impression that Honda warrants seat belts for life (I’ve owned Honda. Vehicles for the past 32 years). The brake service went well but I was disappointed that they only lubricated my seatbelt as a “bandaid” for my problem. It is still not working effectively and I worry about my safety while being seatbelted in. Their remedy did not fix my problem. I would hope that after reading this they will contact me to bring the car back in so that they could fix it properly. Thank you. More

Special thanks for the sales person Assad. They lucky they have professional person like Assad. and he’s made everything easy for me. Thank you very one. They lucky they have professional person like Assad. and he’s made everything easy for me. Thank you very one. More

Took my car for oil change. I expected the service to be very slow but it took them only 50 min. Very kind staff and waiting room offers ice cream, coffee and snacks! Top servic I expected the service to be very slow but it took them only 50 min. Very kind staff and waiting room offers ice cream, coffee and snacks! Top service 👌🏻 More

Always great service and high quality workmanship. We have been going to Honda for years and are thankful they're always kind and thorough. We have been going to Honda for years and are thankful they're always kind and thorough. More

Easy to get a service appointment, friendly staff, no haste took care of my oil change haste took care of my oil change More

Always an amazing experience here. Quality comprehensive work and friendly people. Looking forward to future interactions here. Quality comprehensive work and friendly people. Looking forward to future interactions here. More

Purchasing a vehicle is not a small purchase, it a necessity and its hard working money. I was satisfied with my salesman Jose as he did keep in touch with me until vehicle arrived at dealership. Just necessity and its hard working money. I was satisfied with my salesman Jose as he did keep in touch with me until vehicle arrived at dealership. Just like everyone else, we are trying to get the best deal possible. I went to your AutoNation Honda Tucson Auto Mall dealership3-4 times during my car shopping and I really felt treated like a number, definitely not good customer service at all. I was undecided between Toyota Camry and Honda Accord, and believe me Precision Toyota almost got my business because of their customer service and explanation of what features and benefits the vehicle has. I chose Honda because of my preference and self search I did, but definitely not because of the customer service experience. Making a customer feel great with the huge, important purchase they just made and assuring customer how good of a decision they made by purchasing your product with them would have made a big difference. When sent to the person that took my full cash payment, what I just mentioned would also have been great instead of just trying to sell you an additional up to $10,000 additional warranty. I truly regret giving my business to Auto Nation Honda, when I could have easily gone somewhere else for what I am sure could have been a better overall experience. More

My service advisor, John, was superb. I had simple needs and he made them simpler -- and followed up with the answer to a question I had called into him. I had simple needs and he made them simpler -- and followed up with the answer to a question I had called into him. More