AutoNation Honda Tucson Auto Mall

I visited the service department on 10/4/22 to have an oil change and regular service on my 2019 Honda CRV with 25,000 miles on it. I received a statement that said I needed to replace the AC compressor a oil change and regular service on my 2019 Honda CRV with 25,000 miles on it. I received a statement that said I needed to replace the AC compressor at the cost of $2,000 which I denied. I took my car to Arizona Auto Refrigeration and the fixed a leaking hose and added Freon for $525. I spoke to Paul Peranzi and told him I was very unhappy with the service I received. He told me he would chick into this problem he said he would call me back right away this was on 10/13/22 he never got back to me as of today. Then I received an email from Auto Nation on 10/13/22 saying that they would buy my car from me even though it needed repairs. I am glad I got a second option from Arizona Auto because I may have considered selling my car. I feel that I was targeted and I was going to be scammed out of my car. I am very dissatisfied with Auto nation this treatment was outrageous and discussing. This type of targeting is illegal if it is not it should be. I will never bring my car back this this establishment. More

We were very pleased with our dealings with AutoNation Tucson this week. We were able to look at a 2022 Honda CR-V EX in the color and interior we wanted. We really liked our salesman Bob Navarro. He was Tucson this week. We were able to look at a 2022 Honda CR-V EX in the color and interior we wanted. We really liked our salesman Bob Navarro. He was great to work with. We were satisfied with the trade in we received on our 2017 Honda CR-V. We were treated very well by everyone, especially our salesman Bob. I cannot stress how important this was to us because we had a very negative experience at this dealership about 5 or 6 yrs ago when we were looking for a new Honda and trading in our old one. We did not buy from you at that time. So thx to Bob we were happy to buy from you this time! Thank you. More

Amazing service. I’ve been going to another dealership where I got my Honda from for the last two years and Honda has my car feeling brand new. They let me know what’ I’ve been going to another dealership where I got my Honda from for the last two years and Honda has my car feeling brand new. They let me know what’ll need to be done at my next visit so I can be ready to replace, and even put the bottom of my car on right! The other place I’ve been going to had me thinking my car was supposed to scrape everytime I parked in my driveway or went over a bump lol! More

Patient. Helpful. Would recommend to my family and friends. I chose one car then changed my mind and chose another one and I am satisfied with my purchase. Helpful. Would recommend to my family and friends. I chose one car then changed my mind and chose another one and I am satisfied with my purchase. More

I was met promptly and told approximately how long it would take --- and that was how long it took. would take --- and that was how long it took. More

Honest and up front. They go above and beyond to meet your expectations. Bob was a great salesman to work with. They go above and beyond to meet your expectations. Bob was a great salesman to work with. More

Very much enjoyed having a female service rep. She was knowledgeable and efficient and a bright spot in my day. She was knowledgeable and efficient and a bright spot in my day. More

Every visit to your service department has been very satisfying regardless of the service manager overseeing my work. They are always very informative, personable and efficient. Even the coffee you ser satisfying regardless of the service manager overseeing my work. They are always very informative, personable and efficient. Even the coffee you serve is excellent More

Staff is always extremely friendly and helpful. Anthony was great. Will definetly keep coming back for service Anthony was great. Will definetly keep coming back for service More

Champ! I was very impressed with their honesty and service. They knew how to communicate with me directly by writing down everything, as I am a Deaf owner I was very impressed with their honesty and service. They knew how to communicate with me directly by writing down everything, as I am a Deaf owner of my new Honda HRV 2022. Thank you for meeting my high expectations! ~Queen of Purple~ More