AutoNation Honda Tucson Auto Mall

Love my sales guy Pat and Bob; still waiting for title/registration so I can get my plate etc. I had a few issues with some new parts put in and redone and still hear humming/whining-loud sound dri title/registration so I can get my plate etc. I had a few issues with some new parts put in and redone and still hear humming/whining-loud sound driving it; especially when I step on gas pedal softly or more. IT is annoying... will let service manager know next week (per his recommendation) if sounds are still present *why would it go away--hmmmm? The CRV-EX I found there had not had a safety check so y son and I could not drive it before buying it-- sadly Also, I am very disappointed in Honda NOT replacing all 4 tires with MICHELIN As were originally on there. The brand on it now better get 6+ years as Michelin did. MAYBE they will do that as they should have??? Once I paid (cash) for it, was a bit difficult to get hold of anyone other than Scott in service :( Donna R tucson More

Always get great service. When I bought my first Honda, I always get my service done here. I always believed the dealer knows the vehicles better than a secondary garage. When I bought my first Honda, I always get my service done here. I always believed the dealer knows the vehicles better than a secondary garage. More

This dealership has excellent service representatives and service department. And also knowable and helpful sales representatives service department. And also knowable and helpful sales representatives More

Friendly, fast service. I was given a timeframe that was accurate. This is a really good dealership. I was given a timeframe that was accurate. This is a really good dealership. More

Friendly, capable and knowledgeable workers, fair service. Salesman, Aaron Blom was thorough, personable, helpful and attentive. And we love the new car! service. Salesman, Aaron Blom was thorough, personable, helpful and attentive. And we love the new car! More

It was hard to find the car I wanted. I called dealerships all over the state. I talked to Fausto at AutoNation Honda Tucson and they had the car I wanted but it was reserved. Fausto s I called dealerships all over the state. I talked to Fausto at AutoNation Honda Tucson and they had the car I wanted but it was reserved. Fausto said he would let me know if the buyer fell through. He called me an hour or two later and said it fell through. I had to drive a couple hours to Tucson the next morning and they held the car for me while I drove down there to get it. Also, AutoNation didn't charge a Dealer Markup, or a "market adjustment" as the other dealer's call it. That was one of the biggest factors in my buying from them. I would highly recommend them. More

I got a nice deal on my new car. Only problem was extremely long wait finalizing deal with financing because of staffing problems. Only problem was extremely long wait finalizing deal with financing because of staffing problems. More

Desiree was absolutely efficient with all work requested. Very happy with this maintenance visit. Thank you. Very happy with this maintenance visit. Thank you. More

This visit put "Service" back into Customer Service. Everyone was great. Have been coming to this dealership since I purchased my car 11 years ago. I can always count on them to take care of me and m Everyone was great. Have been coming to this dealership since I purchased my car 11 years ago. I can always count on them to take care of me and my car. While I was there, I looked at a new car. This is where I will buy when the time is right. More

Anthony and the team were courteous, thorough and timely. I very much appreciated the comprehensive overview on the diagnostic services as well as the fluid and equipment replacements to be performed and pot I very much appreciated the comprehensive overview on the diagnostic services as well as the fluid and equipment replacements to be performed and potential costs. The total cost and time of service was right in line with the estimate. More