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AutoNation Honda Tucson Auto Mall
Tucson, AZ
1,735 Reviews
AutoNation Honda Tucson Mall is your go-to destination for all things Honda in the Tucson area, and is one of the largest Honda dealerships in Arizona. Located north of downtown, our dealership can be found at the Tucson Auto Mall. From the latest new Honda vehicles for sale, to our extensive and diverse used inventory, AutoNation Honda Tucson Mall has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,735 reviews
May 24, 2022
GOOD CUSTOMER SERVICE AND SALES PEOPLE WITH KNOWLEDGE OF LEASING INFOR. AND PRICING. THERE WERE NOT MANY VEHICLES TO LOOK AT OR CHOOSE. SALESMAN WAS NON-PRESSURE & HELPFUL OF LEASING INFOR. AND PRICING. THERE WERE NOT MANY VEHICLES TO LOOK AT OR CHOOSE. SALESMAN WAS NON-PRESSURE & HELPFUL More
by rpmnest
Employees Worked With
EDDIE
May 24, 2022
John Beeman was very competent and on top of where his team was because we were taken through to our appointment on time, given an estimated service time and he was right on again. He spent the time to e team was because we were taken through to our appointment on time, given an estimated service time and he was right on again. He spent the time to explain the service even thought it was part of the contracted service agreement. He took the time to look through the waiting room instead of calling out our name, very sweet to do. He parked my car in the preferred customer pick up area, thank you John!! I also like John's last name "Beeman". I'm a gardener and all gardeners love the bee-man, he is the best! More
by ckoeh
Employees Worked With
John Beeman
May 24, 2022
We had a great experience buying our car at AutoNation. Assad, our salesperson, did an excellent job. He was very knowledgeable, very professional, and was a pleasure to work with. We could not have bee Assad, our salesperson, did an excellent job. He was very knowledgeable, very professional, and was a pleasure to work with. We could not have been happier with him or our experience at AutoNation. Everything was first class.. More
by dbernest
Employees Worked With
Assad Alassady,
May 24, 2022
Outstanding customer service, especially by my service advisor, Arturo Rodriguez, who explains your current service and future needs with a personal, friendly demeanor. He is an asset to AutoNation Honda. advisor, Arturo Rodriguez, who explains your current service and future needs with a personal, friendly demeanor. He is an asset to AutoNation Honda. Highly recommend the Service Department at the Auto Mall in Tucson. You are treated fairly with knowledge and respect. More
by AZGuy
Employees Worked With
Arturo Rodriguez
May 23, 2022
On May 17th 2022 I took one of my good friends to look for a car at Honda Auto Nation (Tucson Mall), when we got to the dealership we got approach very politely by a car sales man name Pedro Lozano, I was for a car at Honda Auto Nation (Tucson Mall), when we got to the dealership we got approach very politely by a car sales man name Pedro Lozano, I was looking for a small SUV, we quickly explained to him and we’re placed in the perfect car. It looked brand new being a used car and the sales man rep handled us very well. He was very knowledgeable about the vehicles there, kind and knew just what we wanted based on our interests. Then Mario Bejarano handled the car trade and bank loan, we appreciate the great customer service of these both gentlemen, even though we had to wait close to 5 hours. Our worse experience buying a car was about to come when was time to meet with the Financial Rep. VINCENT ADAMS, This person try to sale us car coverage packages, we turned down his offers over and over then he started to act very rude to us, he made discrimination comments towards woman, he was laughing at us every time he was reading an agreement at the same time he was making sarcastic comments and he was even telling us that the car that we got is a luxury car and is going to break soon. Even he told us that he can do better interest rate than Mario offered us. I just told him twice to please finished the paperwork cause I have a meeting to attend. But he kept treating us that something bad might happen if we don’t buy the coverage packages that he was trying to sale us, we feel harassed all that time in his office next day I was reviewing the contract I even find out that the color of the car was wrong, missing paper work and agreements, etc. We spent almost 40 minutes listening to this horrible person and his sarcastic comments. I hope the General Manager Paul do something about this, cause having someone like this person in the company will hurt this company and will give this company bad reputation. I personally will not recomment this dealership base on the bad experience that we suffered. More
by Alejandra
Employees Worked With
Vincent Adams
May 23, 2022
Service Department is well organized and efficient. I was surprised to learn there was no charge for the services to my car ( included in the purchase!) I was surprised to learn there was no charge for the services to my car ( included in the purchase!) More
by Ampollard
Employees Worked With
Jon
May 23, 2022
Our salesperson, Eddie, was very accommodating with our Covid concerns and made the transaction as safe as possible. The car arrived on time as promised. Covid concerns and made the transaction as safe as possible. The car arrived on time as promised. More
by jillrich2020
Employees Worked With
Eddie and Vincent
May 23, 2022
My battery died and I need to get it replaced right. When I called your Representative told me to bring the car right in and they would take care of it. I was there for a little while waiting for my car When I called your Representative told me to bring the car right in and they would take care of it. I was there for a little while waiting for my car to get the new battery but I was so grateful they got me in so quickly. More
by fetting48
Employees Worked With
John
