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AutoNation Honda Tucson Auto Mall - Service Center

Tucson, AZ

4.6
1,209 Reviews

1,209 Reviews of AutoNation Honda Tucson Auto Mall - Service Center

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June 30, 2025

I get all of my work done at this Honda dealership. The work is done efficiently and correctly. I wait for the car and I am kept informed of the progress during the repair process. The waiting area is More

by wjmhands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Cheesbrough
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June 26, 2025

Professionals & prompt service . Fabian was great . He make sure I have a loaner car to get to work. I am very happy with the service More

by Tphan020269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian
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Jun 30, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 13, 2025

Adam was very helpul from the start of our visit. He kept us informed atvery step of the repair. More

by cmr19962003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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Jun 17, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

June 09, 2025

Amazing service! Knowledgeable staff. Great experience. Would highly recommend this place. Great atmosphere to wait for your vehicle. Complimentary- coffee ,water & i More

by shetfield32
Recommend Dealer
Yes
Employees Worked With
John Beeman
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Jun 10, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2025

Great experience from all the service team John Beeman calmly led us thru it all More

by Bill Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman
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Jun 11, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi Bill, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 05, 2025

Service is top notch and I am always greeted with a smile and respect. Thanks. More

by Gamezlorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Beeman and Alex Vaught
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Jun 09, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 30, 2025

Very friendly and efficient employees, great customer service! Adam who took care if us was a good representative for your business. More

by lcass2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 22, 2025

Recall issue was dealt with and needed four-wheel realignment was completed between 9:30 and 3:00 on Monday in response to my Sunday evening on line appointment request. And i was provided Lyft ride More

by Sparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
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May 24, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Negative - My appt was scheduled for 9:30am, the technician didn't start servicing my vehicle until 10:22am. That's almost an hour. Positive - thank you for the free goodies. More

by rmorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor was Fenton
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May 14, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (520) 549-2238 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 12, 2025

I brought the car in without an appointment and was taken care of promptly and got the car back the same day . Very happy I came here. Thank you. More

by alacar541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 14, 2025 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

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