AutoNation Honda Tucson Auto Mall - Service Center
Tucson, AZ
1,201 Reviews of AutoNation Honda Tucson Auto Mall - Service Center
Negative - My appt was scheduled for 9:30am, the technician didn't start servicing my vehicle until 10:22am. That's almost an hour. Positive - thank you for the free goodies. technician didn't start servicing my vehicle until 10:22am. That's almost an hour. Positive - thank you for the free goodies. More
I left my vehicle at the dealership on Monday at about 10:45 A.M. Left there over night with the expectation of it being ready first thing in the morning. When we arrived the next day it was not finished. 10:45 A.M. Left there over night with the expectation of it being ready first thing in the morning. When we arrived the next day it was not finished. They had it a full day for a battery replacement, tire rotation and oil chang. I was and still am extremely upset about the lack of concern and service from Adam and the mechanics that blew off working on my vehicle and finishing it up in a timely manner causing us great inconvenience and wasting of my time Not to worry as I will not return to auto nation dealership.. More
I have always had great service at Honda AutoNation. I schedule my appointments with John Beeman, Service Advisor. John is professional, knowledgeable, courteous, and helpful. He goes out of his way to I schedule my appointments with John Beeman, Service Advisor. John is professional, knowledgeable, courteous, and helpful. He goes out of his way to make the service experience as pleasant as possible and has helped me many times. More
AutoNation resolved my issues with the tire efficiently and satisfactorily. Their personnel were friendly and informative from the purchase of the new car last November to the service issues with our tire. and satisfactorily. Their personnel were friendly and informative from the purchase of the new car last November to the service issues with our tire. No complaints from me. More
AutoNation resolved my issues with the tire efficiently and satisfactorily. Their personnel were friendly and informative from the purchase of the new car last November to the service issues with our tire. and satisfactorily. Their personnel were friendly and informative from the purchase of the new car last November to the service issues with our tire. No complaints from me. More
They scheduled to have 4 ‘recall’ jobs done without checking g to see if parts in stock. Kept car all day and said would call next day when parts would arrive. It’s been three days, and two calls to checking g to see if parts in stock. Kept car all day and said would call next day when parts would arrive. It’s been three days, and two calls to Greg the service advisor without hearing from them. More