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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,740 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,740 reviews

April 19, 2022

Brad was very attentive and professional. Good work on car, very thorough. Long wait, however. More

by jeannehmitchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

All transactions handled professionally and in courteous manner. Service explained in detail and offer for additional service provided. More

by artlamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
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Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

We are Florida residents and had sudden problems on the way to Chicago. The Service Department checked everything out, made thorough repairs, and saved our trip! More

by joemcanarney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

It's the first time I've been there and the service was really the best, they helped me in everything I needed. More

by Marvargas772
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Whiteaker
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Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

I wish they provided free loaner cars during scheduled service. Otherwise, no complaints from me More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Report | Print
Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hi Heather, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (865) 730-0012. We hope to hear from you.

April 18, 2022

Set up for service was spot on. However, had an emergency and needed to do service asap! Service department worked me in their schedule and got it completed. I even had a chance More

by andsamic
Friendliness
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Apr 22, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 17, 2022

They took great care of us! We had warranty work and needed a rental and they took care of everything. Great communication and exceptional customer service! More

by secsikat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior and Lyric-- amazing employees
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Apr 21, 2022 -

AutoNation Honda West Knoxville responded

Hi Secsikat, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 17, 2022

The people were very courteous and helpful. Our HRV was serviced in less than half the time given More

by Bruce Pylant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
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Apr 21, 2022 -

AutoNation Honda West Knoxville responded

Hi Bruce, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 15, 2022

Very thorough, knowledgeable, and friendly. The vehicle was in good condition and at a fair price. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Rasar
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Apr 19, 2022 -

AutoNation Honda West Knoxville responded

Hi Bob, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

April 15, 2022

Everyone was polite, efficient, informative of what what done to my car, wait time was reasonable , Joe S was quite helpful in explaining some car features for me, And, they washed my dirty windshield, whic More

by Golfbobsuz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Report | Print
Apr 19, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. If you need more help, our team is available to talk -- safe travels!

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