AutoNation Honda West Knoxville

I called for an appt and got in in an hour at 4:30 pm on a Friday. Danny is my service advisor and is excellent. My service was an oil change but also inspection checklist which he did and let me know that a Friday. Danny is my service advisor and is excellent. My service was an oil change but also inspection checklist which he did and let me know that there were no issues in review. Comforting even though my car is almost a year old. Danny came in the Dealership to find me to let me know my car was completed. Excellent service and I was in and out in about a hour or so. I will definitely get my car serviced at Autonation again and ask for Danny. The rest of the staff was also helpful as well as the sales reps when I walked the lot checking in cars for other people. Danny’s welcoming smile and excellent service was over the top! He really knows how to treat people. I love my Honda and it is my third Honda. The excellent service and staff keeps me coming back and referring my friends. Hope you take care of Danny for he takes care of me and his other customers too. Having the drive they checkin is always a plus for service and more than one service tech available but I just call Danny for he is the service tech I deal with and look forward to seeing each time. Reward Danny for he is Knowledgeable, Attentive, efficient, keeps fingerprints off my chrome and just takes great care with my car. We are concours people and it means a lot when our cars are serviced. Go Danny!!! More

I was able to drive right into the service writer and was met promptly by Junior. He looked to see if there were any open recalls and took my information. My car was ready within the time frame that he provi met promptly by Junior. He looked to see if there were any open recalls and took my information. My car was ready within the time frame that he provided. More

Great customer service great dealership to go to, always takes care of the customer in a timely manner takes care of the customer in a timely manner More

Customer Service was excellent. ..I went in for a recall and the representative 'managing' my issue was a great communicator and provided excellent service ..I went in for a recall and the representative 'managing' my issue was a great communicator and provided excellent service More

Car received regular maintenance and oil change. Also received information on gas mileage. Service employee was informative and courteous. Also received information on gas mileage. Service employee was informative and courteous. More

Not sure why I didn’t get my complimentary car wash like every dealer in town does. Also when wife brought the car in she couldn’t get a ride. Then when I complained about it all of a sudden one became avai every dealer in town does. Also when wife brought the car in she couldn’t get a ride. Then when I complained about it all of a sudden one became available. Not a good impression on first service call on out 2021 top of the line vehicle More

Had Honda Ridgeline oil change and tire rotation. In and out in an hour, price was about expected at a dealership. In and out in an hour, price was about expected at a dealership. More

Generally satisfactory. typical dealership prices. Noted minor system failure enroute home. Not sure if related to systems serviced. Dealership contacted. typical dealership prices. Noted minor system failure enroute home. Not sure if related to systems serviced. Dealership contacted. More

First experience was good. Work was done in less time than estimated and staff was very friendly. Work was done in less time than estimated and staff was very friendly. More

My third Ridgeline buy. Great, helpful staff. I love this dealership and recommend it to all. Great, helpful staff. I love this dealership and recommend it to all. More