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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,757 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,757 reviews

March 21, 2022

We had a problem with the passenger side seat on our leased 2020 Honda Civic. We kept forgetting to have it looked at when we were in for oil changes. But, they checked it out, ordered the part, called More

by slm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Keirn, Austin Lee, and Leric.
Mar 25, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

March 21, 2022

Austin Lee was awesome to work with! Will definitely be back to work with him. More

by William5145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Mar 25, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Service was delivered in reasonable timeframe for a good price. Communication during the process was excellent More

by Kram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Mar 24, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 20, 2022

Communication about appointment and stage of service being done is very efficient. Never have to wonder what is going on or what needs to be done with my vehicle. More

by Maximus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Mar 23, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 20, 2022

As soon as you sign the papers, you don’t matter and they ignore you. I offered to give them. Second chance and got ignored again. More

by Timothy.j.brown31
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos and the GM
Mar 23, 2022 -

AutoNation Honda West Knoxville responded

Hi Timothy, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (865) 730-0012. We hope to hear from you.

March 19, 2022

Austin was really great to work with. He came to my van immediately upon my arrival. My appointment was at 10:00. I arrived a little early and was finished and out by 10:30 with my prepai More

by patsybohanan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Mar 23, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2022

I was very pleased on how fast the process was, it was no haggle pricing and I was very satisfied with my car. I would definitely buy from them again Austin was an amazing salesman very down to eart and had More

by Phipps.will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 18, 2022

great service - the guys knew exactly what they were doing to fix my problem quickly More

by datollefson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Mar 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Mar 23, 2022 -

datollefson responded

Thanks for the great work!

March 18, 2022

Highly recommend Autonation and Austin was absolutely great to work with! I was informed and knew I was in great hands! More

by vnipper1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
Mar 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

March 18, 2022

Service department is very professional, responsive, polite and attentive to needs of customers. When I wait for my car they have it done when they promise. Thanks! More

by dwdreke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Mar 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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