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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,757 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,757 reviews

March 09, 2022

I have been doing business with Honda for 30 years. Love the cars and the service department More

by mdlong51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Mar 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 09, 2022

Service was great but the waiting area is definitely no frills, not customer oriented. Check out Murfreesboro Honda Service Area-that is Perfection. More

by TammyTazRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tall guy
Mar 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Here at AutoNation Honda West Knoxville, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (865) 730-0012 to discuss ways we can better serve you in the future.

Mar 11, 2022 -

TammyTazRN responded

Benchmark Murpheesboro Honda for your service area. Theirs is primo and 100% customer oriented. Honda West is lacking in customer oriented service.

March 09, 2022

Service staff are kind and friendly. Service on my car was great and the service procedures are well-organized and efficient. More

by susannec77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 11, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us, We always strive to provide personable and excellent customer service. Thank you again for the review!

March 08, 2022

David the service representative always does a good job and asks if there are any other issues with my vehicle and seems to genuinely care that my vehicle is maintained. More

by mkbcnb01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

First time at this dealership and the associate that worked with me Brock Jackson was fantastic and so helpful. And also the manager Sean Bradke that made everything happen, they went over and above. Bo More

by trm805
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Brock Jackson, Sean Bradke
Mar 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

Service is friendly, pricing is up front (and competitive) , and they stand behind their work. I have been consistently pleased with my service experience. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Various
Mar 10, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 07, 2022

The service was excellent and the Service Rep was very helpful. He even helped me sync my phone to the car. He told me it could take 2 hours but it only took an hour. YAY. He gave me his card and told More

by cvardaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I could remember but I can't.
Mar 09, 2022 -

AutoNation Honda West Knoxville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 07, 2022

First time at this dealer for service since moving from Virginia. Service was outstanding--friendly, efficient, clear communication, and a job done right. My only general suggestion is minor--would be ni More

by FT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, David, Christian, Dawn
Mar 10, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 07, 2022

I've been a customer for more than a decade now and have never received less than excellent service. Best team for all your Honda needs right here in Knoxville, TN. More

by Shawna Krugjohann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin and Lyric
Mar 10, 2022 -

AutoNation Honda West Knoxville responded

Hello Shawna, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 06, 2022

Very welcoming, treated me with total respect. I will be returning . 5 stars to David Amerine ! More

by Twinkler1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amerine
Mar 08, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

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