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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,743 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,743 reviews

February 11, 2022

I witnessed three different instances of rudeness and meaness from the staff to each other. The snarky tones and disrespect made me very uncomfortable. Someone in the parts department spoke to me very More

by Birki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Feb 15, 2022 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (865) 730-0012 to discuss what we can do to help.

February 11, 2022

Service on our car was good and the staff friendly. Car runs great! Finished work on time. More

by Jancatesmoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 14, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2022

No new car inventory. Servive is prompt and in general the dealership is clean and tidy. More

by Jimmy_rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Feb 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Service advisor Austin went out of his way to not only accommodate me but ensured my issue was resolved quickly and efficiently. Very much appreciated. More

by Timrisley741
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin
Feb 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

I've used this dealership since moving to TN 3 years ago. The staff has always been great. They get me in and out in a timely manner and when I have a bigger job they provide me with a loaner car. More

by terri.para
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Feb 12, 2022 -

AutoNation Honda West Knoxville responded

Hi Terri, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Honda West Knoxville! If you ever need help, just give us a call. Happy motoring!

February 10, 2022

My next vehicle purchase will be without a doubt at AutoNation Honda West Knoxville! Excellent Dealership! I have bought a lot of cars through out my 66 years and I was totally blown away with the in More

by kingd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Underwood
Feb 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

Everything was taken care off promptly and I got the car I was looking for that day More

by carlostorres622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kraning, Jamaul Walter
Feb 12, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 09, 2022

I love AutonNation Honda, this is the only Honda dealership that I use. They are always will to help and so kind. They are busy but still go out of the way to make me feel like I am the only custo More

by angie.greear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Feb 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 09, 2022

Autonation has always been very courteous. This is where I bought the car and I trust the maintenance will be done correctly the first time. More

by Mary Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyric lay
Feb 11, 2022 -

AutoNation Honda West Knoxville responded

Hi Mary, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

February 09, 2022

Paul Blais took such good care of me, I felt very comfortable talking to him about the new car. AutoNation Honda of West Knoxville is the best! More

by francesg907
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Blais
Feb 11, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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