AutoNation Honda West Knoxville

Service department operates in a timely manner.Staff Service department operates in a timely manner. Staff efficient and generally pleasant. Waiting areas clean. But no masks on many of the staff assis Service department operates in a timely manner. Staff efficient and generally pleasant. Waiting areas clean. But no masks on many of the staff assisting customers in close proximity. More

I took my 2019 Honda Ridgeline in for repair due to a recall for a hood latch problem. The appointment was scheduled promptly; there was no waiting when I arrived at the dealership, and the repair was a recall for a hood latch problem. The appointment was scheduled promptly; there was no waiting when I arrived at the dealership, and the repair was accomplished in less than one hour. I enjoyed complimentary coffee and a newspaper while I waited. A courtesy check of the fluid levels, filters, brakes, etc. was performed at the same time. Of course there was no charge for these services. Thank you, AutoNation Honda for another pleasant service experience. More

We purchased a pre-owned Chevy Silverado High Country! we dealt with them initially through the internet. they never once kept asking for phone number but communicated via emails. We scheduled a test dri we dealt with them initially through the internet. they never once kept asking for phone number but communicated via emails. We scheduled a test drive, and decided to purchase. Sales went smooth. After we got home, there were a couple of things my husband thought should be fixed. he called them the following day. We dropped it off that afternoon. They only had it 1 day and had it all fixed!! That was THE best Awesome response and service we ever had from a dealer... even those we purchased new vehicles from in the past!! More

Austin was very helpful, friendly and informative, kept me up to date on the service being done. me up to date on the service being done. More

They care about their customers. Lyric followed through on her word. They were fast with my oil change and tire rotation. Good experience! on her word. They were fast with my oil change and tire rotation. Good experience! More

Best experience buying a car I've ever had thanks to sales consultant Brandon reynolds sales consultant Brandon reynolds More

Joseph was really helpful in giving updates on my vehicle while it was being serviced. Always a pleasure going to this dealership. while it was being serviced. Always a pleasure going to this dealership. More

Very friendly, very honest, accommodating, clear in communication, offer great service promptly and great to deal with communication, offer great service promptly and great to deal with More

I received a Safety Recall to replace a hood latch on my 2018 Ridgeline. When I called for an appointment, I was referred to Brad in Service. Brad was extremely helpful in setting up an appointment the foll 2018 Ridgeline. When I called for an appointment, I was referred to Brad in Service. Brad was extremely helpful in setting up an appointment the following day. When I arrived early, I was received without question. Brad was very personable and a real pleasure to deal with. The hood latch was replaced before I could finish my cup of coffee. I could not be more pleased with the service that I received at Honda. More

The salesman Jojo was extremely helpful, knowledgeable, and enthusiastic. He was not overly pushy nor arrogant, like other salesmen we’ve encountered in the past and enthusiastic. He was not overly pushy nor arrogant, like other salesmen we’ve encountered in the past More