AutoNation Honda West Knoxville

Brought in 2016 HR-V for front brake pad replacement at 50K miles. Job duration quoted @ 2 hrs; was completed in 1 1/2. Customer waiting area was very comfortable and well arranged for social distancin 50K miles. Job duration quoted @ 2 hrs; was completed in 1 1/2. Customer waiting area was very comfortable and well arranged for social distancing. Good coffee & snacks . Service advisor was friendly, informative ,and showed enthusiasm for for his work. More

I was able to easily make a service appointment that fit my schedule. Everyone there is friendly and helpful. Staff is competent and knowledgeable. Comfortable and clean waiting area. my schedule. Everyone there is friendly and helpful. Staff is competent and knowledgeable. Comfortable and clean waiting area. More

I have been using this dealership for 16 years. Yesterday had oil changed in 2016 Honda Van. For the very first time ever I was not given a 10% discount. Learning that I told service person I had coupon for had oil changed in 2016 Honda Van. For the very first time ever I was not given a 10% discount. Learning that I told service person I had coupon for 10% discount. He said too late I've already processed this transaction. Not real happy with experience. He did ha get date on coupon so I can use next time. Service not the same since Mike West retired. More

We bought our car at this dealership and prepaid for service. There has not been any problem with scheduling and getting the work done. This biggest issues this time was that they did not reset the oil service. There has not been any problem with scheduling and getting the work done. This biggest issues this time was that they did not reset the oil life setting and recalibrate the tires after rotating them so the low tire warning came on. I was able to reset both but you would think that they would take care of it. I also find that almost 2 hours is a bit long for an oil change and tire rotation. More

They were helpful and got everything done timely manner! Took care of all service needs and called/texted with updates. Took care of all service needs and called/texted with updates. More

Great experience and very friendly staff. Decent pricing. Management works with you. Will be dealing with them more. Management works with you. Will be dealing with them more. More

I have always been pleased with AutoNation Honda on Parkside Drive. Friendly and helpful staff. They send out coupons that really help you save. Decent prices on repairs. I highly recommend them. Parkside Drive. Friendly and helpful staff. They send out coupons that really help you save. Decent prices on repairs. I highly recommend them. More

Always can get appointment in a reasonable amount of time. Great service and great staff. Pleasant waiting area with snacks and drinks. time. Great service and great staff. Pleasant waiting area with snacks and drinks. More

They did a really fine job serving my CRV. I would recommend them for their great service. recommend them for their great service. More

Joe Schober was very attentive and courteous. I was made aware of an alignment concern which was corrected at the same visit, The waiting area was nice and clean. aware of an alignment concern which was corrected at the same visit, The waiting area was nice and clean. More