AutoNation Honda West Knoxville

Their customer service was excellent! I took my husband's car in for an oil change/service check-up and Charlie was so helpful! He went above what I expected and even spot polished the car at deliv husband's car in for an oil change/service check-up and Charlie was so helpful! He went above what I expected and even spot polished the car at delivery. Charlie was very professional, knowledgeable, and personable to make the transaction go very smoothly. More

They are friendly and professional. They honored a verbal deal for an alignment I had been previously offered when I had my car serviced two months ago. They always do a great job. deal for an alignment I had been previously offered when I had my car serviced two months ago. They always do a great job. More

Service representative friendly and honest. My service has been excellent and without pressure to purchase extra services has been excellent and without pressure to purchase extra services More

Had a wonderful service experience at West Knoxville Honda. Austin Lee was my service representative and he did an excellent job explaining the service and keeping me updated. Honda. Austin Lee was my service representative and he did an excellent job explaining the service and keeping me updated. More

Every time I’ve taken my civic in for service the staff have always been very friendly and attentive. They are very clear about the things they recommend and don’t try to push you to make decisions. have always been very friendly and attentive. They are very clear about the things they recommend and don’t try to push you to make decisions. More

Amazing people and extremely friendly. They worked with my fiancé and I so we got the best deal for our new car! my fiancé and I so we got the best deal for our new car! More

Joseph was great and very helpful! He answered all of our questions and made the process seamless. Great experience! Love my new Honda Passport! questions and made the process seamless. Great experience! Love my new Honda Passport! More

I've bought three cars here and had four serviced since 2003 amassing over 500,000 miles in the process. In over 50 years of automotive ownership I've not found a better dealership with which to work. They 2003 amassing over 500,000 miles in the process. In over 50 years of automotive ownership I've not found a better dealership with which to work. They've always been great and now that my wife's car is a different make I drive 20 minutes beyond the closest same-make dealership to get service that even comes close to what I'm used to from Auto Nation (formerly Parkside) Honda. More

We were very pleased with the service and the deal that we received on our new CR-V. Our sales person Aliana was incredibly helpful and honest, and David in financing was not at all pushy, like financing we received on our new CR-V. Our sales person Aliana was incredibly helpful and honest, and David in financing was not at all pushy, like financing officers at other dealerships we have encountered. I would strongly recommend this dealer. More

Most people dread the car buying experience. I am one of those people as I had only ever bought a car in cash in the past, so I had never had a car payment. Almost like magic, I ended up completing most of those people as I had only ever bought a car in cash in the past, so I had never had a car payment. Almost like magic, I ended up completing most of my purchase online. The car was literally there waiting for me when I showed up, I got shown the features, and I was on my way after some paperwork. Brock was very responsive via text, and when I had Katie in person, she was enthusiastic and knowledgeable. Steve was also kind, and the whole situation was low pressure. It was probably the world's worst timing for car buying, but they made it a great experience. More