AutoNation Honda West Knoxville

Most people dread the car buying experience. I am one of those people as I had only ever bought a car in cash in the past, so I had never had a car payment. Almost like magic, I ended up completing most of those people as I had only ever bought a car in cash in the past, so I had never had a car payment. Almost like magic, I ended up completing most of my purchase online. The car was literally there waiting for me when I showed up, I got shown the features, and I was on my way after some paperwork. Brock was very responsive via text, and when I had Katie in person, she was enthusiastic and knowledgeable. Steve was also kind, and the whole situation was low pressure. It was probably the world's worst timing for car buying, but they made it a great experience. More

The staff were extremely helpful. We did not receive any unwanted prompts only answers to questions we initiated. Our buying process was prolonged by weather and my work schedule, but they stuck with us fo unwanted prompts only answers to questions we initiated. Our buying process was prolonged by weather and my work schedule, but they stuck with us for over six hours! Some of the best service my wife and I have ever had. More

Joe Schober @ Autonation Honda is the best. He keeps me Joe Schober @ Autonation Honda is the best. He keeps me informed when my car is being serviced. Honest & truth is impt to me & I feel that he is the Joe Schober @ Autonation Honda is the best. He keeps me informed when my car is being serviced. Honest & truth is impt to me & I feel that he is the best. I recommend this dealership to my friends. More

The service and professionalism shown each and every visit is second to none. Brad got my car taken care of and followed up promptly to let me know when it was ready for pickup. A+ visit is second to none. Brad got my car taken care of and followed up promptly to let me know when it was ready for pickup. A+ More

Yes I was meet with a greeting that was pleasantSaleman Yes I was meet with a greeting that was pleasant Saleman seemed knowledgeable about what I was looking for Knew where automobile was Showed me 202 Yes I was meet with a greeting that was pleasant Saleman seemed knowledgeable about what I was looking for Knew where automobile was Showed me 2021 and 2022 models Let me decide without pressure More

I know you are so busy, but we are so busy too. I had to wait longer than 15 minutes to see someone to ask me what I needed, and I said, " I thought you knew I had an appointment 20 minutes ago." The works wait longer than 15 minutes to see someone to ask me what I needed, and I said, " I thought you knew I had an appointment 20 minutes ago." The works were good. More

Everyone is very friendly when we take our vehicles in. They are genuinely interested in me and what I am experiencing with my car. Josh is great! They are genuinely interested in me and what I am experiencing with my car. Josh is great! More

I have dealt with this dealership for over 25 years. From the Sales to the Service Department they are professional! It really hasn’t mattered who I have dealt with, they exceed my expectations. I will alway the Sales to the Service Department they are professional! It really hasn’t mattered who I have dealt with, they exceed my expectations. I will always be a fan of this dealership…They treat you right! More

The service department was super. They answered all my questions and did a great job. I will definitely return. questions and did a great job. I will definitely return. More

AutoNation Honda, Knoxville, very honest, very reliable and I’ve been a customer for many years. I highly recommend this dealership. Service department excellent. Contact Joe Schober in the service departm and I’ve been a customer for many years. I highly recommend this dealership. Service department excellent. Contact Joe Schober in the service department for fantastic customer relations. More