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AutoNation Honda West Knoxville
Knoxville, TN
1,757 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,757 reviews
February 19, 2024
Jamal is fantastic to work with. He makes the process so easy. Never pressures, always finds the answers and willing to help in any way he can. Very professional and would recommend He makes the process so easy. Never pressures, always finds the answers and willing to help in any way he can. Very professional and would recommend him to anyone looking for a new or used car! More
by Jlail
Employees Worked With
Jamal, Matt
February 08, 2024
Very pleasant experience with Brian McCulloch. He was very knowledgeable of the Accord ES-L Hybrid that I was interested in and answered all my questions. They offered me a good trade in amount fo He was very knowledgeable of the Accord ES-L Hybrid that I was interested in and answered all my questions. They offered me a good trade in amount for my car and I purchased the Accord. Do not believe things could have gone much smoother. More
by Longwheelbase24
Employees Worked With
Brian McCulloch
January 28, 2024
I purchased a used vehicle and some work supposedly done by their dealership in Morristown (now closed) hadn't been done. The GM and the salesman, David Kraning, told me to bring it back and they would "mak by their dealership in Morristown (now closed) hadn't been done. The GM and the salesman, David Kraning, told me to bring it back and they would "make it right." I did, they did. I'm satisfied with the work and the attention/service I received. More
by ALostSoul
Employees Worked With
David Kraning
January 10, 2024
Very poor service trying to buy a new car with them, they were pushy, unprofessional, and dishonest. I would've given 0 stars if it were an option. I put a refundable deposit down on a car that I was tol were pushy, unprofessional, and dishonest. I would've given 0 stars if it were an option. I put a refundable deposit down on a car that I was told would arrive the next day. A week later the car still hadn't arrived. I asked the salesman Joseph for my deposit back and got a lot of pushback from the him, he eventually directed me to his manager Sean to get a refund on the deposit. The manager was very unprofessional; he lied and told me all deposits are non-refundable, thankfully I had a copy of my deposit which clearly showed it was refundable. He would not let me get a word in over the phone, he told me he was busy and needed to call back in 20 minutes, and then he hung up on me while I was asking him a question. I did not receive a call back that day. Eventually I got the deposit refunded. I tried calling and emailing the general manager to discuss the situation, I really wanted to purchase a car from this dealership, but got no response. I went to another Honda dealership and was able to find a straight forward sales team that set me up in a new Honda. I've driven Hondas my whole life and have all intentions of continuing to drive them. I will not be returning to the dealership for any car needs in the future. More
by lukemedema
Employees Worked With
Joseph, Sean
January 02, 2024
Overall it was a very positive experience. The entire team was very nice and not overbearing in any way. I would definitely recommend doing business with these folks. The entire team was very nice and not overbearing in any way. I would definitely recommend doing business with these folks. More
by mslmschneider
Employees Worked With
Cody Underwood and others.
January 02, 2024
This dealership doesn't make me feel pressured or intimidated unlike other dealerships. I could call and get direct answers to questions. This was my second Honda from them and i would recommend th intimidated unlike other dealerships. I could call and get direct answers to questions. This was my second Honda from them and i would recommend them to anyone looking to purxhase a vehicle! More
by Srgmadre
Employees Worked With
Ed and Brandon
