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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,734 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,734 reviews

December 15, 2021

Exceptional service at reasonable prices. Reliable and trustworthy. I am never concerned about upselling and have had to return for a do over on service Autonation provided. More

by Jlr1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Joe Schoeber
Dec 17, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 14, 2021

I was shocked to realize it took2hrs and 30 min to get oil change, wiper blades, and cabin filter. Maybe it is issues with service personnel but I will ask for estimated time next visit More

by Russellmm26
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Dec 15, 2021 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (865) 730-0012 when you have an opportunity, and we will be more than happy to try and turn your experience around. We hope to hear from you. Take care!

December 13, 2021

Ed was very helpful through the ordering and processing of purchasing my new Honda. He knew his product and his customer service was too notch! More

by Nikki Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pernick
Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Nikki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 13, 2021

Service was excellent. Service Directer and Advisor very helpful and cordial. Good location. Thank you More

by radha.krishnan347
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Danny Lee
Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 13, 2021

Very professional & trustworthy & caring about customers. And extremely helpful & concerned about the customer. Absolutely wonderful! More

by Grad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Dec 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Grad, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 10, 2021

The dealer was nice but they get you with the supposed online discount because we tried a car but the tires were nearly bald and they expected us to pay for it with a ridiculous price for small tires whic More

by GusGus0331
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Clark, Sydney Thorp
December 09, 2021

I needed to have an issue checked out on my 2021 odyssey. I was able to get in the next day after calling. More

by Laynlowntn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 09, 2021

I have been dealing with this dealership for years and have always been treated so well. Joe always gets me in and out as quickly as possible. I would't go anywhere else. More

by blienosu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi Blienosu, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 09, 2021

I've been taking my Pilot Touring for 6 years since it was purchased from AutoNation. My visit this time was especially pleasant as the service advisor Brad Skinner did everything to make sure I was infor More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 09, 2021

I have my 2019 CR-V serviced at this dealership regularly because it is easy to get appointments online. The intake staff are always helpful and.knowledgeable and explain both what needs to be done and revie More

by Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Hill
Dec 13, 2021 -

AutoNation Honda West Knoxville responded

Hi Howard, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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