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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,755 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,755 reviews

August 04, 2021

Professional and caring staff has always made me feel special. The car maintenance was performed in a normal amount of time and that makes me return in the future. More

by Vince
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 09, 2021 -

AutoNation Honda West Knoxville responded

Hello Vince, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2021

The pricing was fair. It was quick service and they made us feel comfortable. It was a nice friendly environment. We will return in the future. More

by Karen.Ressler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't get the names.
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi Karen, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2021

Rip off , i was told $169.00 plus tax $21.00 extra fee for enviroment More

by Scotteastwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trista Messer
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (865) 730-0012 to discuss what we can do to help.

Aug 19, 2021 -

Scotteastwood responded

Explain your customer what actual charges especially at check out , dont skip second page, also dont tell customers you can not accept other honda dealers coupon near your dealer please , train your employees right , be nice and tell the truth to customers , they need to understand you could not exist without us , dont rotate tires without balancing , and at least dont charge 54.00 dollars , when others charge much less , how long it takes to balance a tire 10 sec .

August 03, 2021

Very professional staff! Answered all my questions and my car problem was resolved. Car was fixed in a few hours exactly what they said it would be . More

by skn-deep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2021

Replaced Alternator $200 more than expected to replace based on website which provides a range of repair cost. Left radio without code so radio does not work. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 02, 2021

Been servicing vehicles here for 17 years now. Best customer service ever. Everyone is very courteous and helpful. Joe Schober and Robin Anderson are great. More

by Sean P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Anderson and Joe Schober
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Sean, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 02, 2021

I took my HRV to Autonation Honda on Parkside to be serviced for a recall and they are just so very nice and helpful there! They got my car in and out in such a timely and organized manner and it is ju More

by Bpooleknox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

The service department couldn’t have been nicer. Courteous and very helpful. They even gave me a military discount. More

by Mmorema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyric
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hello, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

August 02, 2021

This was the best car buying experience I've ever had. Adrian Brickey was phenomenal. There was no hassle and everything was upfront. I'll certainly go back for my next auto purchase. Rick More

by rickwilson0629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Brickey
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2021

We were Satisfied with the current service performed. However, past years we were NOT thrilled with previous service or techs. They misdiagnosed the problem and questionably advised replacement of par More

by eleanor.varga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Aug 19, 2021 -

AutoNation Honda West Knoxville responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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