AutoNation Honda West Knoxville

I was able to make an appointment that fit my schedule. The multi-point inspection of car systems found everything to be satisfactory. The service representative was polite, and the required service comple The multi-point inspection of car systems found everything to be satisfactory. The service representative was polite, and the required service completed quickly. This was just another pleasant experience at this dealership. I have purchased three Honda Accords from Auto Nation, and all have been excellent automobiles that met my needs. More

I had an amazing experience in this car dealership-- everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Mr Mahmood is the best person, I've ever met. everything went perfectly. Very nice place, very clean, staff is very polite and attentive, especially Mr Mahmood is the best person, I've ever met. More

Stephanie was so pleasant to work with! She was kind, informative, and eased my nerves. She was kind, informative, and eased my nerves. More

The dealership was very clean salesman for very polite. It was a great experience for me. I would recommend this dealership to anyone. It was a great experience for me. I would recommend this dealership to anyone. More

local location started service on appointed time great customer service from Joe in the service department. customer service from Joe in the service department. More

They add thousands of dollars of useless add on costs on top of MSRP. They expect their customers to pay a $3000 dollar market adjustment! They also added another $2800 of bogus protection packages. Wou top of MSRP. They expect their customers to pay a $3000 dollar market adjustment! They also added another $2800 of bogus protection packages. Would not even let us test drive without agreeing to their $5800 added on dealer profit before hand. We ended up buying from a dealer in South Carolina and did the whole deal online for MSRP. I only wish I had known about their tactics before my Aunt got ripped off by them last year. Prepare to be gouged at this dealer. More

Very satisfied with service and sales departments. Purchased a Ridgeline last year and recently returned to purchase a Passport. Very happy with staff support. Purchased a Ridgeline last year and recently returned to purchase a Passport. Very happy with staff support. More

Very pushy sales tactics. My salesperson Cody was great but the sales manager talked me in circles and tried to make me feel like I was required to purchase add ons when I was My salesperson Cody was great but the sales manager talked me in circles and tried to make me feel like I was required to purchase add ons when I wasn’t. Ended up taking them off after several back and forths but that’s unnecessary and a waste of everyone’s time. More

Best car dealership in Knoxville. They take good care of customers by offering them the best options available when buying a new car. They take good care of customers by offering them the best options available when buying a new car. More

Friendly and helpful staff. Car always ready on time whenever it is in for service. I would highly recommend AutoMation Honda of West Knoxville Car always ready on time whenever it is in for service. I would highly recommend AutoMation Honda of West Knoxville More