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AutoNation Honda West Knoxville
Knoxville, TN
1,741 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,741 reviews
May 13, 2023
Very professional and knowledgeable staff; in particular, great service from Christian and Lyric. Also there was a gal with dark hair that would drive up the vehicles, sorry I don’t her name, but she also wa great service from Christian and Lyric. Also there was a gal with dark hair that would drive up the vehicles, sorry I don’t her name, but she also was very courteous and helpful as well. More
by TimH
Employees Worked With
Christian, Lyric, gal with dark hair that drove vehicles
May 09, 2023
I had a great car buying experience at AutoNation Honda. My salesman, John Sharp, was extremely helpful and was able to answer all of my questions. I left the dealership feeling confident about my purchase, My salesman, John Sharp, was extremely helpful and was able to answer all of my questions. I left the dealership feeling confident about my purchase, and I would not hesitate to purchase another vehicle from this dealer. More
by ActionJackson
Employees Worked With
John Sharp
May 09, 2023
Sales process was fine. But buyer beware we are very disappointed Autonation has yet to pay-off the loan 9 days out on the trade-in vehicle causing late payment notices, cre But buyer beware we are very disappointed Autonation has yet to pay-off the loan 9 days out on the trade-in vehicle causing late payment notices, credit blemishes, and possible late payment charges. Worse yet when confronted they said these things take time and could not tell us when they will pay it off and wouldn't even agree to call us when it was done. They said you'll just have to keep checking on it. When I called Honda Finance to inquire if pay-off had been made they said no. They said the only thing they could suggest is we could make a payment on the trade-in which I no longer own and the dealer would be required reimburse us. Why should I fund their exchange process even temporarily. Autonation, however didn't waste a second cashing our down-payment. So based on this I would not recommend Autonation. More
by maryville buyer
Employees Worked With
Jeff
May 08, 2023
I was treated with kindness and the service rep, Lyric was an exceptional service rep. She called me when my car was ready and fully explained the paperwork. We also scheduled new tire purchase through was an exceptional service rep. She called me when my car was ready and fully explained the paperwork. We also scheduled new tire purchase through Lyric. I really enjoyed having a young lady help me with this. More
by jillmaelzer
Employees Worked With
Lyric
May 08, 2023
Service appt was finished early and exceeded expectations. We dropped off the car early for the appointment and they finished almost 2 hours ahead of schedule. EXCELLENT SERVICE!!! expectations. We dropped off the car early for the appointment and they finished almost 2 hours ahead of schedule. EXCELLENT SERVICE!!! More
by joel64reed
Employees Worked With
Joe S.
