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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,757 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,757 reviews

April 13, 2023

Fix it well but take too much time for it. The adviser who took care of me was kind. More

by gqinside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Reilly
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2023

They were very courteous and professional. The repair time was also an acceptable as far as the wait. More

by Jean Louis
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi Jean, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

The experience I had was great. I purchased the vehicle living in another state. They made the process very smooth and convenient. More

by Ladeevee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi Ladeevee, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2023

I was greeted by Junior when I arrived for my appointment, he was very friendly and courteous. I was well informed by text messages thru the whole process and any additional questions I had were More

by Pam
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Junior and Rrahman
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi Pam, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 12, 2023

Excellent customer service. Brad Skinner was my service advisor, and the repair time quoted was spot on. I would highly recommend Autonation service department. The waiting room More

by kingd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

April 12, 2023

Ok honestly I suck at names but the gentleman that assisted me was GREAT!!! I’m from Louisiana and I’m here for work, but this experience has been the best one yet, it’s unfortunate to say but the Hon More

by Starfiremcallister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name was joe 😬
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Job was done on time, all inspections were reviewed with me and recommended services were completed. Cost were reasonably reasonable. More

by philhanson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 09, 2023

It's nice that they care about their customers. I always feel heard and my concerns are always addressed. More

by Kiskb02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny lee
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 08, 2023

I asked how long it would take to have an update installed. The quote time of an hour to an hour and a half was reasonable. The work took less than that. A Mr Teffteller was extremely nice both time More

by Kenscoonover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teffeteller
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Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

April 08, 2023

The customer service was excellent especially Brad Skinner who was very friendly and kept me informed throughout the service process. More

by bccunning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Apr 20, 2023 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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