AutoNation Honda West Knoxville

They were very courteous and professional. The repair time was also an acceptable as far as the wait. The repair time was also an acceptable as far as the wait. More

The experience I had was great. I purchased the vehicle living in another state. They made the process very smooth and convenient. I purchased the vehicle living in another state. They made the process very smooth and convenient. More

I was greeted by Junior when I arrived for my appointment, he was very friendly and courteous. I was well informed by text messages thru the whole process and any additional questions I had were appointment, he was very friendly and courteous. I was well informed by text messages thru the whole process and any additional questions I had were answered quickly. I had a very positive and pleasant experience More

Excellent customer service. Brad Skinner was my service advisor, and the repair time quoted was spot on. I would highly recommend Autonation service department. The waiting room Brad Skinner was my service advisor, and the repair time quoted was spot on. I would highly recommend Autonation service department. The waiting room was convenient, comfortable and provided coffee to drink and a newspaper to read. More

Job was done on time, all inspections were reviewed with me and recommended services were completed. Cost were reasonably reasonable. me and recommended services were completed. Cost were reasonably reasonable. More

It's nice that they care about their customers. I always feel heard and my concerns are always addressed. I always feel heard and my concerns are always addressed. More

I asked how long it would take to have an update installed. The quote time of an hour to an hour and a half was reasonable. The work took less than that. A Mr Teffteller was extremely nice both time installed. The quote time of an hour to an hour and a half was reasonable. The work took less than that. A Mr Teffteller was extremely nice both times and was just a joy to work with. Yes, I would recommend Honda Nation for anything car related. Thank you More

The customer service was excellent especially Brad Skinner who was very friendly and kept me informed throughout the service process. Skinner who was very friendly and kept me informed throughout the service process. More

Friendly and knowlegable sales person. The CR-V was a very impressive vehicle and suits my needs perfectly. I don't think the purchasing experience could have been better. The CR-V was a very impressive vehicle and suits my needs perfectly. I don't think the purchasing experience could have been better. More

Went in to help my son buy his first car. The salesman Jeff was kind and helpful. He brought us to see a couple cars in our budget, he did not try to convince us to go over budget like other The salesman Jeff was kind and helpful. He brought us to see a couple cars in our budget, he did not try to convince us to go over budget like other dealers did. He gladly showed me the inspection report on the car we liked, too! At other dealers I could bring the car I liked for inspection on my dime but they admitted they don’t do anything to get them ready for sale. Here, I felt comfortable that I was helping my son buy a car that wasn’t going to break down with costly repairs right away. I recommend this dealer. My son is very happy with his purchase More