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AutoNation Honda West Knoxville
Knoxville, TN
1,757 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,757 reviews
March 31, 2023
I bought a new CRV in December with dent and appearance insurance. The hatch got dented and scratched. Insurance was a scam because they refused to cover either. Called the manager and left a message to insurance. The hatch got dented and scratched. Insurance was a scam because they refused to cover either. Called the manager and left a message to call me back..still haven't heard from him. Wrote an email to the lady that talked me into the insurance with no reply. Terrible customer service. More
by jm
Employees Worked With
Gabelm
March 30, 2023
We had a great experience buying our Honda Civic with Adrian, Internet Sales Manager. He responded to my email questions very quickly before we drove to Knoxville for a test drive. Everyone at the dealer Adrian, Internet Sales Manager. He responded to my email questions very quickly before we drove to Knoxville for a test drive. Everyone at the dealership was very friendly and professional. Thank you Adrian for making the purchase of our car relaxing and enjoyable! More
by feleciadae
Employees Worked With
Adrian Brickey, William Barnette Jr.
March 29, 2023
AutoNation Honda West service department are both professional and friendly. I can count on them to make sure my car is ready for the road. The staff is always pleasant and give full explanations professional and friendly. I can count on them to make sure my car is ready for the road. The staff is always pleasant and give full explanations of the services performed. Appointment times are kept, and I am in and out, which is nice. More
by Ellen Hitchcock
Employees Worked With
Eric
March 28, 2023
Everything went smoothly. I did feel that the truck was slightly over priced. But overall it was a good experience until the very end. Salesman told us they would put fuel the I did feel that the truck was slightly over priced. But overall it was a good experience until the very end. Salesman told us they would put fuel the truck before we left but they never did. It was the least they could’ve done considering we drove nearly 3 hours each way to do business with them. More
by kirkuslandscape
Employees Worked With
Joseph
