AutoNation Honda West Knoxville

I bought a new CRV in December with dent and appearance insurance. The hatch got dented and scratched. Insurance was a scam because they refused to cover either. Called the manager and left a message to insurance. The hatch got dented and scratched. Insurance was a scam because they refused to cover either. Called the manager and left a message to call me back..still haven't heard from him. Wrote an email to the lady that talked me into the insurance with no reply. Terrible customer service. More

We had a great experience buying our Honda Civic with Adrian, Internet Sales Manager. He responded to my email questions very quickly before we drove to Knoxville for a test drive. Everyone at the dealer Adrian, Internet Sales Manager. He responded to my email questions very quickly before we drove to Knoxville for a test drive. Everyone at the dealership was very friendly and professional. Thank you Adrian for making the purchase of our car relaxing and enjoyable! More

Always friendly and good service done in a timely manner. A pleasure doing business here in both sales and service. A pleasure doing business here in both sales and service. More

AutoNation Honda West Knoxville's service department is awesome. In and out in 49 minutes for an oil change and tire rotation. awesome. In and out in 49 minutes for an oil change and tire rotation. More

AutoNation Honda West service department are both professional and friendly. I can count on them to make sure my car is ready for the road. The staff is always pleasant and give full explanations professional and friendly. I can count on them to make sure my car is ready for the road. The staff is always pleasant and give full explanations of the services performed. Appointment times are kept, and I am in and out, which is nice. More

Everything went smoothly. I did feel that the truck was slightly over priced. But overall it was a good experience until the very end. Salesman told us they would put fuel the I did feel that the truck was slightly over priced. But overall it was a good experience until the very end. Salesman told us they would put fuel the truck before we left but they never did. It was the least they could’ve done considering we drove nearly 3 hours each way to do business with them. More

Sam is the Man! Great experience from start to finish...Took good care of me.. Great experience from start to finish...Took good care of me.. More

I was in and out quickly for my oil change and the recommended wiper blade replacement. Waiting room was clean and everyone was pleasant. recommended wiper blade replacement. Waiting room was clean and everyone was pleasant. More

Excellent service - on time and thorough - staff is always pleasant and helpful. I have been taking my vehicles here for years and am very satisfied. always pleasant and helpful. I have been taking my vehicles here for years and am very satisfied. More

Received outstanding service from everyone we camein contact with. Our service advisor was excellent and actually was able to save us some money. Our service was quick as well. Our vehicle a 2021 CRV wa contact with. Our service advisor was excellent and actually was able to save us some money. Our service was quick as well. Our vehicle a 2021 CRV was a lease and we checked into upgrading to a 2023 CRV, Our salesmanKen was amazing and after going over some Ofers we were able to upgrade and will pick up our new vehicle next week. We have been customers here for 4 year since moving to Seveirville from Georgia. We wouldny=t go anywhere else for any of our services. More