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AutoNation Honda West Knoxville
Knoxville, TN
1,740 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,740 reviews
January 20, 2023
Appointment for service made easily. Arrived on schedule and Eric was assigned my service rep and took my instructions and questions promptly and professionally. Called me and mentione Arrived on schedule and Eric was assigned my service rep and took my instructions and questions promptly and professionally. Called me and mentioned several things needed which I approved. Then called when work completed and car ready to be picked up. I proffered a coupon for a small discount which was applied to bill . All went as well as could be expected. More
by wstokely
Employees Worked With
Eric
January 20, 2023
We gave been working with this dealership since 2004! Excellent business practices,honest, reliable and professional! Why would we go anywhere else? We trust the way they do business from the sales sta Excellent business practices,honest, reliable and professional! Why would we go anywhere else? We trust the way they do business from the sales staff, the manager and the financial people! The service department is excellent!! More
by J& L
Employees Worked With
David Kraning, Adam the sales manager, and a great financial gentleman, whose name I'm sorry to say I don't remember
January 19, 2023
Great customer service! Always polite and makes sure I'm happy with the service. Really the only place I even want to take my car. Always polite and makes sure I'm happy with the service. Really the only place I even want to take my car. More
by jamiebailey11
Employees Worked With
Kristian
January 18, 2023
Very pleased with the service we received on January 12,2023 at AutoNation in Knoxville TN. They came and told me when they took my vehicle back to be serviced. When the serviced was finished they came 12,2023 at AutoNation in Knoxville TN. They came and told me when they took my vehicle back to be serviced. When the serviced was finished they came and told me what all they did and took me to my vehicle. Everyone was very nice and polite. Also thanks for the snacks provided during my stay. More
by Snowman 😊
Employees Worked With
Joseph Schober
January 18, 2023
Well organized procedure, courteous, comfortable facility. Professionally run in all aspects. Was kept informed and treated with respect. facility. Professionally run in all aspects. Was kept informed and treated with respect. More
by guthridge40
Employees Worked With
forgot name of service mgr.
January 16, 2023
I appreciate the honesty that I always get at AutoNation Honda West Knoxville. They never try to oversell products/services but just tell me what I need. Brad, The Tall Guy, was helpful, polite, and profess Honda West Knoxville. They never try to oversell products/services but just tell me what I need. Brad, The Tall Guy, was helpful, polite, and professional. He did a great job making sure that I understood what my car needed. More
by wendyywebb
Employees Worked With
Brad, The Tall Guy
January 15, 2023
I had a good experience recently when I had several fairly high dollar repairs and maintenance items done. The work appeared to be well done in a timely manor. The service representative I worked with fairly high dollar repairs and maintenance items done. The work appeared to be well done in a timely manor. The service representative I worked with was knowledgeable and went the extra mile to make my appointment go smoothly and as comfortably as possible. More
by art4balthrop
Employees Worked With
Joe Schober
January 15, 2023
Back ordered options for my new Passport were received in the estimated timeframe, installed on the scheduled date and time without any delay, and I enjoyed complimentary coffee, newspaper, and friendly empl the estimated timeframe, installed on the scheduled date and time without any delay, and I enjoyed complimentary coffee, newspaper, and friendly employees while waiting. This service was not about my expectations only because I have become used to receiving top service from this dealer. Yes, I certainly recommend them. More
by Oak Ridger
Employees Worked With
Christian
