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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,757 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,757 reviews

January 19, 2023

Some time business with automated phone systems make things harder than they need to be. More

by rserkland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Jan 22, 2023 -

AutoNation Honda West Knoxville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2023

Very pleased with the service we received on January 12,2023 at AutoNation in Knoxville TN. They came and told me when they took my vehicle back to be serviced. When the serviced was finished they came More

by Snowman 😊
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Jan 22, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 18, 2023

Well organized procedure, courteous, comfortable facility. Professionally run in all aspects. Was kept informed and treated with respect. More

by guthridge40
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
forgot name of service mgr.
Jan 22, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 16, 2023

I appreciate the honesty that I always get at AutoNation Honda West Knoxville. They never try to oversell products/services but just tell me what I need. Brad, The Tall Guy, was helpful, polite, and profess More

by wendyywebb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, The Tall Guy
Jan 19, 2023 -

AutoNation Honda West Knoxville responded

Hello, We appreciate you taking the time to leave us a response. Drive safe, and we'll see you on the road.

January 16, 2023

Had oil change and tire rotation. Everyone very nice Very pleasant atmosphere Wait time not as long as I was expecting. More

by w.black51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Jan 19, 2023 -

AutoNation Honda West Knoxville responded

Hello, Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 15, 2023

Back ordered options for my new Passport were received in the estimated timeframe, installed on the scheduled date and time without any delay, and I enjoyed complimentary coffee, newspaper, and friendly empl More

by Oak Ridger
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 19, 2023 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

January 15, 2023

I had a good experience recently when I had several fairly high dollar repairs and maintenance items done. The work appeared to be well done in a timely manor. The service representative I worked with More

by art4balthrop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Jan 19, 2023 -

AutoNation Honda West Knoxville responded

Hello, We appreciate you taking the time to leave us a response ! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 13, 2023

If you are looking to buy Honda , you need to visit Honda on parkside. You will not be disappointed. More

by Farimah B
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sean, Brian and Jamal
Jan 18, 2023 -

AutoNation Honda West Knoxville responded

Hi Farimah, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 11, 2023

I brought my Honda Civic in to have service at Autonation Honda. My service rep, Charles Whiteaker, accurately heard my service request and quickly had the car sent to the service department to be checked o More

by Dennis N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Jan 16, 2023 -

AutoNation Honda West Knoxville responded

Hi Dennis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 10, 2023

Had a great experience here. Everyone was extremely nice, patient, and honest. I went to several Honda dealerships before purchasing and I am glad I chose this one. More

by JennS.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Veech
Jan 12, 2023 -

AutoNation Honda West Knoxville responded

Hi Jenn, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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