
AutoNation Honda West Knoxville
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Very pleased with the service we received on January 12,2023 at AutoNation in Knoxville TN. They came and told me when they took my vehicle back to be serviced. When the serviced was finished they came 12,2023 at AutoNation in Knoxville TN. They came and told me when they took my vehicle back to be serviced. When the serviced was finished they came and told me what all they did and took me to my vehicle. Everyone was very nice and polite. Also thanks for the snacks provided during my stay. More
Well organized procedure, courteous, comfortable facility. Professionally run in all aspects. Was kept informed and treated with respect. facility. Professionally run in all aspects. Was kept informed and treated with respect. More
I appreciate the honesty that I always get at AutoNation Honda West Knoxville. They never try to oversell products/services but just tell me what I need. Brad, The Tall Guy, was helpful, polite, and profess Honda West Knoxville. They never try to oversell products/services but just tell me what I need. Brad, The Tall Guy, was helpful, polite, and professional. He did a great job making sure that I understood what my car needed. More
Back ordered options for my new Passport were received in the estimated timeframe, installed on the scheduled date and time without any delay, and I enjoyed complimentary coffee, newspaper, and friendly empl the estimated timeframe, installed on the scheduled date and time without any delay, and I enjoyed complimentary coffee, newspaper, and friendly employees while waiting. This service was not about my expectations only because I have become used to receiving top service from this dealer. Yes, I certainly recommend them. More
I had a good experience recently when I had several fairly high dollar repairs and maintenance items done. The work appeared to be well done in a timely manor. The service representative I worked with fairly high dollar repairs and maintenance items done. The work appeared to be well done in a timely manor. The service representative I worked with was knowledgeable and went the extra mile to make my appointment go smoothly and as comfortably as possible. More
I brought my Honda Civic in to have service at Autonation Honda. My service rep, Charles Whiteaker, accurately heard my service request and quickly had the car sent to the service department to be checked o Honda. My service rep, Charles Whiteaker, accurately heard my service request and quickly had the car sent to the service department to be checked out. A short time later Charles reported to me the findings of the service tech. I approved a service which was needed at the time and it was promptly completed to my satisfaction. Autonation Honda has been there for me and my Civic. They tell me their recommendations, but they do not overly "push" service or products on me. Their team is friendly and straight forward. More
Had a great experience here. Everyone was extremely nice, patient, and honest. I went to several Honda dealerships before purchasing and I am glad I chose this one. Everyone was extremely nice, patient, and honest. I went to several Honda dealerships before purchasing and I am glad I chose this one. More