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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,773 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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Today: 9:00 AM - 8:00 PM Closed Now
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,773 reviews

December 23, 2022

Brake fluid replacement completed in the time I was quoted. Would have been nice if I had been told there was a dealer coupon available that would have saved me 10%. More

by jswgdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Dec 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

December 23, 2022

This is a great one and gave a good service. The price is a good deal! More

by Yujie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
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Dec 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

I went in without an appointment. My low tire pressure light had come on on one tire, I was afraid I picked up a nail again. Since I wasn’t in my hometown and was transporting my gr More

by Andreamullinax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
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Dec 22, 2022 -

Andreamullinax responded

Andrea Mullinax I went in without an appointment. My low tire pressure light had come on on one tire, I was afraid I picked up a nail again. Since I wasn’t in my hometown and was transporting my grandchildren it was anxiety inducing. They were able to get me in, checked out the tire (I didn’t have a nail) and get me one my way. Everyone was very kind and understanding. I was very happy with the visit.

More
December 22, 2022

Nice personnel but service sort of behind. Other wise not a bad dealer ship. Like the coffee More

by Chattycat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Dec 26, 2022 -

AutoNation Honda West Knoxville responded

Hi Chattycat, we appreciate you taking the time to respond. The staff at AutoNation Honda West Knoxville take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (865) 730-0012. We hope to hear from you.

December 22, 2022

Lyric is so wonderful and the service is great. Always are available and can help when you come at the wrong time from your appointment. More

by nrhys08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyric
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Dec 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 22, 2022

The dealership was friendly and efficient. After comparing a few hundred Civics online I felt this was the best deal I would find. Brandon the salesman was very helpful without being pushy. Th More

by Cat Poacher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon was the salesman. The sales manager and the fellow who did the paperwork.
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Dec 26, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 22, 2022

We have received good service and complete care. Brad Skinner was very helpful on our last service visit in November. More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
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Dec 26, 2022 -

AutoNation Honda West Knoxville responded

Hi Ron, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 22, 2022

They always get me in and have been competitive in pricing. Saved me $1400 when another mechanic wasn’t sure what was wrong with my vehicle and wanted to do some unnecessary work. I was thankful for t More

by Michael G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Dec 26, 2022 -

AutoNation Honda West Knoxville responded

Hi Michael! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

They are fast, efficient and quick to return calls and make things right. I appreciate their constant communication during the visit. More

by Italianladee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schuber
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Dec 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

December 19, 2022

Bought our Odyssey over 4 years ago, and AutoNation Honda has always provided excellent service, Most recently in for an oil change and tire rotation and they advised replacing engine and cabin air filters. More

by samcarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name, but he was very professional!
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Dec 20, 2022 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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