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AutoNation Honda West Knoxville
Knoxville, TN
1,740 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,740 reviews
October 17, 2022
The sales tech, David Amerine, was very courteous and friendly. He listened to my description of problems and the service that was performed addressed those problems. My only complaint is the cost. I val friendly. He listened to my description of problems and the service that was performed addressed those problems. My only complaint is the cost. I value having my vehicle serviced at a Honda dealership at times to make sure that "everything Honda" is checked, but the services that can be done at many other places seem to be considerably more expensive than elsewhere. More
by richreword
Employees Worked With
David Amerine
October 17, 2022
Junior was great! From the first call I made to him, to getting me checked in, to the conversation afterwards and my departure, it was all great. Everything was smooth From the first call I made to him, to getting me checked in, to the conversation afterwards and my departure, it was all great. Everything was smooth, and I don't say this often but the price was even fair cause I called around first. They fed me and my daughter cake too! Everyone was super polite and treated us as people and not a number. Couldn't be happier honestly. Keep it up! More
by Adamwilson8648
Employees Worked With
Junior
October 14, 2022
Service writer Danny captured the details of my service requirements exactly & precisely. Unfortunately, the "newbie" Express Service technician did not follow the instructions as written, and my wait was requirements exactly & precisely. Unfortunately, the "newbie" Express Service technician did not follow the instructions as written, and my wait was extended until everything requested was done. Service Writer Danny apologized for the "rookie" technicians oversight, and kept me informed during the delay. In the end, Danny helped me by discounting the service charge. In his words, "I can't give you back the extra time you had to wait, but I can give you back some of your money". He was absolutely correct, and gracious in doing that for me. I'll never know who the service technician was, and that is probably all the better. Here's hoping he learns how to read the service ticket and do all of the things listed on the service ticket. More
by MAL1952
Employees Worked With
Danny (service writer), Unknown Technician in Express Service
