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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,740 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,740 reviews

September 30, 2022

Junior was great as usual. Always a pleasure to deal with him. My car was ready exactly when he said it would be. More

by tonyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 30, 2022

As always, the staff is superb from first contact to last. Technicians and managers are excellent. I trust and appreciate AutoNation Honda West Knox 100%. More

by FT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman at the last desk in the back! And the techs were great too!
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2022

Quality of service was good. It would like to see improvements on appointment time just to get a basic oil change. Seems like everytime I call it like 2 weeks to get appointment. More

by PCarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hello there! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2022

I have always had good service through AutoNation Honda West Knoxville. Never had unreasonable waiting times and I always use coupons and feel like I got a good deal on the price of service. Friendly sta More

by MSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian
Oct 05, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 28, 2022

1.5 hour wait for simple tire patch, and I even had an appointment! Then got home and tire cap was missing! More

by TM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad
Oct 03, 2022 -

AutoNation Honda West Knoxville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda West Knoxville. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (865) 730-0012 -- we hope to hear from you soon.

September 28, 2022

Very professional service fast service reasonable cost discussed up front I highly recommend them. Give them a call! More

by Bill373217
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Oct 04, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 27, 2022

Service advisor Joe Schober always sees that my CR-V is up to date on all service needs and alerts my on items due on the next service day. The repairs ar done professionally, correctly, and timely. They h More

by Doug D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Oct 03, 2022 -

AutoNation Honda West Knoxville responded

Hi Doug, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2022

Great A service soon as I pulled in the lot. Wasn’t hassled by Saleperson. Our salesman Adrian was polite and had a positive attitude. You just don’t see that much anymore. His attitude is what More

by Billy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Brickey
Oct 03, 2022 -

AutoNation Honda West Knoxville responded

Hi Billy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 27, 2022

They have always treated me fairly. I have not had a bad experience. I will bring my car back. More

by ldcaldwell1934
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Sep 27, 2022 -

ldcaldwell1934 responded

They provided good service.

Oct 03, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 27, 2022

I had an excellent experience with the service from Brad Skinner at Auto Nation Honda West Knoxville. He did a great job getting our car repaired from a recent accident and interacting with the insurance. H More

by lee37922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad skinner
Oct 03, 2022 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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