AutoNation Honda West Knoxville

They assessed the condition of my car, presented their recommendations and performed the repairs. Everything was done very professional and Mr. Lee was great. recommendations and performed the repairs. Everything was done very professional and Mr. Lee was great. More

It is a nice dealership and friendly staff. Kept appointment times witout a long wait. Kept appointment times witout a long wait. More

Savannah was very prompt in answering all of our questions and was with us throughout the buying process which was extremely important for us as we were buying from out of state. Will definitely re questions and was with us throughout the buying process which was extremely important for us as we were buying from out of state. Will definitely recommend to friends and family. More

Great experience with my required maintenance service appointment. David was very professional and informative and answered all my questions. appointment. David was very professional and informative and answered all my questions. More

Timely service and work was performed as requested. Actually finished ahead of schedule. Definitely recommend Actually finished ahead of schedule. Definitely recommend More

Excellent service Danny was great to work with! !! I am always in and out for my service appointment! !! I am always in and out for my service appointment! More

Very unfriendly - lack professionalism - certainly never felt welcome !! Upon arriving 5 or 6 maintenance advisors simply stared at me - no greeting - no welcome or what can we do for you , and I was the “o felt welcome !! Upon arriving 5 or 6 maintenance advisors simply stared at me - no greeting - no welcome or what can we do for you , and I was the “only”car inthe check in area - nearly left !!! Service worked performed was very good !!! Prices were outrageous - shocking so !!! Bought my Honda new at this dealership 10 years ago and nothing but great service, however, things appear to have changed greatly - no longer customer oriented !!! Should I be looking for new Honda dealership ???? More

I have been a very satisfied customer for 16 years now. I was in for an deflated tire light issue. Lyrics Lay, the Service Lane Manager, assisted me with my problem. She took excellent care of me and my a I was in for an deflated tire light issue. Lyrics Lay, the Service Lane Manager, assisted me with my problem. She took excellent care of me and my auto issues both! She was positive, had a can do attitude and I could not have been happier with her service, kindness and professionalism. Problem was solved and she earned my trust and confidence in her, of course, but also the dealership for selecting such a customer focused manager! More

Great people to work with and a great purchasing experience. David was very helpful and worked hard to keep us informed of the process and when our vehicle would arrive. experience. David was very helpful and worked hard to keep us informed of the process and when our vehicle would arrive. More

Joe Schober is an exceptional service advisor! He is the reason I keep coming back for service on my Honda! Always keeps me informed during my service appointment. He is the reason I keep coming back for service on my Honda! Always keeps me informed during my service appointment. More