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AutoNation Honda West Knoxville

Knoxville, TN

Overview
Reviews
Vehicles
4.8
1,755 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,755 reviews

May 24, 2022

We have bought several cars from this dealership and have always have a good experience. More

by dsleggett55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kraning
Report | Print
May 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 24, 2022

Brad kept us informed every step of the way. Really liked the video of the parts that needed to be replaced. More

by Springtime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
May 26, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 23, 2022

To be honest - a less than acceptable service experience. Waited 20 min to reach service area then waited another 10 min for service advisor to finish with 2 other "clients". finally told by another servic More

by m.j.hollander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one gave names
Report | Print
May 24, 2022 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (865) 730-0012 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

May 23, 2022

Nice, prompt, friendly and thorough service. Car was completed early. I feel confident in the service department. I always come here. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles
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May 25, 2022 -

AutoNation Honda West Knoxville responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2022

I always have a great experience with the service department. They take care of my Honda CRV. More

by MTaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
May 24, 2022 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 23, 2022

Our saleman worked with us even before we drove 2 1/2 hours to meet with him. He worked with us as much as he could. At was a long process but it worked out. More

by dooleys001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Brickey
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May 25, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 22, 2022

Service Rep Brad answered my questions, got car in and out , problem fixed ,great experience More

by Melinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
May 24, 2022 -

AutoNation Honda West Knoxville responded

Hi Melinda, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 22, 2022

Service is prompt and courteous. Thorough explanation of the service completed with follow up text message and/or phone call. More

by cindydavis5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
May 23, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 21, 2022

My salesperson was very communicative during the process of my vehicle being built and transported. More

by Chelseylawson89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Veach
Report | Print
May 24, 2022 -

AutoNation Honda West Knoxville responded

Hi, we really appreciate your feedback! If you ever need help, just give us a call. Happy motoring!

May 21, 2022

Explained service that was overdo and gave me the costs. Didn't try to push any service on me. Appreciate their wonderful team every time I need service. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
May 22, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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