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AutoNation Honda West Knoxville
Knoxville, TN
1,732 Reviews
AutoNation Honda West Knoxville is your go-to destination for all things Honda in the Knoxville area, and is one of the largest Honda dealerships in Tennessee. Located in on the west side of town, you can find our dealership near the intersection of I-40 and I-140. From the latest new Honda vehicles for sale, to our extensive used inventory, AutoNation Honda West Knoxville has it all. Visit our website to learn more, and schedule a test drive today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 1,732 reviews
May 11, 2022
I agree with other reviewers about the extended time for having the oil changed in my CRV. It was over one and a half hours. If you all can't do better, I am going to another dealer to get my service work having the oil changed in my CRV. It was over one and a half hours. If you all can't do better, I am going to another dealer to get my service work done. Also, prices have gone out of sight. Some of this may be because of oil and labor costs, but is just another reason for me to try another dealer. I have bought 3 Hondas from you and one of the reasons I kept coming back was because of the excellent service department. I hope you can do better in the future. I was completely satisfied with our service guy. He was responsive and tried to satisfy me. More
by Jim
Employees Worked With
Randy -I think.
May 11, 2022
My car would not start and I jump started it. I took it in to service to check it out. Junior was my service writer. He had my car checked and it was the battery. He took good care of me! It was I took it in to service to check it out. Junior was my service writer. He had my car checked and it was the battery. He took good care of me! It was the best service experience I have had at a dealership! I will definitely be back! More
by Libbyeld36
Employees Worked With
Junior
May 10, 2022
Met promptly upon arrival by a friendly service person. Waited in a comfortable customer waiting area. When my car was ready, the service person reviewed with me what was done to my car. Waited in a comfortable customer waiting area. When my car was ready, the service person reviewed with me what was done to my car. More
by Dlcbridwell
Employees Worked With
Christian
May 08, 2022
Over 90 minutes, with an appointment, for an oil change seems excessive. Tires were not rotated..on the positive side, Daniel Lee was very good in his job as service person. seems excessive. Tires were not rotated..on the positive side, Daniel Lee was very good in his job as service person. More
by volz22
Employees Worked With
Danny Lee
May 08, 2022
They were able to diagnose a problem with my Honda pilot that other mechanics were unable to. Saved me $1500 that the other place wanted to charge, which would not have fixed the vehicles issue. that other mechanics were unable to. Saved me $1500 that the other place wanted to charge, which would not have fixed the vehicles issue. More
by Michael G
Employees Worked With
Dave
