AutoNation Honda West Knoxville - Service Center

Customer Service was excellent. ..I went in for a recall and the representative 'managing' my issue was a great communicator and provided excellent service ..I went in for a recall and the representative 'managing' my issue was a great communicator and provided excellent service More

Car received regular maintenance and oil change. Also received information on gas mileage. Service employee was informative and courteous. Also received information on gas mileage. Service employee was informative and courteous. More

Not sure why I didn’t get my complimentary car wash like every dealer in town does. Also when wife brought the car in she couldn’t get a ride. Then when I complained about it all of a sudden one became avai every dealer in town does. Also when wife brought the car in she couldn’t get a ride. Then when I complained about it all of a sudden one became available. Not a good impression on first service call on out 2021 top of the line vehicle More

Generally satisfactory. typical dealership prices. Noted minor system failure enroute home. Not sure if related to systems serviced. Dealership contacted. typical dealership prices. Noted minor system failure enroute home. Not sure if related to systems serviced. Dealership contacted. More

Had Honda Ridgeline oil change and tire rotation. In and out in an hour, price was about expected at a dealership. In and out in an hour, price was about expected at a dealership. More

I have been going here since I moved to Knoxville. They have always been nice and quick but also have made sure I was taken care and my car was in top shape. They have always been nice and quick but also have made sure I was taken care and my car was in top shape. More

First experience was good. Work was done in less time than estimated and staff was very friendly. Work was done in less time than estimated and staff was very friendly. More

Great customer care service. Scheduled an appointment and was in and out within an hour. Scheduled an appointment and was in and out within an hour. More

Service dept. is fast and friendly. They got my civic back on the road quickly. is fast and friendly. They got my civic back on the road quickly. More

Love the dealer bought my car at Auto Nation and go back for my service. The service department is fantastic I get right in no problems, they explain everything to me. Just love them especially the young ma for my service. The service department is fantastic I get right in no problems, they explain everything to me. Just love them especially the young man names Joe Schober ever since my husband pass away he takes such good care of me, helps me to keep up with the maintenance. Thank you. More