AutoNation Honda West Knoxville - Service Center

The service department was quick and knowledgeable about the product that they service. They were well priced for the work done. They kept me informed during the progress of the work. I will continue to use the product that they service. They were well priced for the work done. They kept me informed during the progress of the work. I will continue to use them in the future. More

Communication about appointment and stage of service being done is very efficient. Never have to wonder what is going on or what needs to be done with my vehicle. being done is very efficient. Never have to wonder what is going on or what needs to be done with my vehicle. More

Austin was really great to work with. He came to my van immediately upon my arrival. My appointment was at 10:00. I arrived a little early and was finished and out by 10:30 with my prepai He came to my van immediately upon my arrival. My appointment was at 10:00. I arrived a little early and was finished and out by 10:30 with my prepaid oil change. He explained all the things that had been checked and informed me about a couple of maintenance items that are recommended at 30,000 miles. More

Service department is very professional, responsive, polite and attentive to needs of customers. When I wait for my car they have it done when they promise. Thanks! polite and attentive to needs of customers. When I wait for my car they have it done when they promise. Thanks! More

great service - the guys knew exactly what they were doing to fix my problem quickly doing to fix my problem quickly More

Highly recommend Autonation and Austin was absolutely great to work with! I was informed and knew I was in great hands! great to work with! I was informed and knew I was in great hands! More

I continue to have good service from this dealer. They are easy to work with and.have good leadership in the service department. I’ve been going there for over 3 years and have no issues at all with They are easy to work with and.have good leadership in the service department. I’ve been going there for over 3 years and have no issues at all with them. They earn my loyalty with each visit. More

We took our vehicle in for scheduled maintenance and were treated like valued customers. All service work was completed in a timely manner. We have been doing all of our vehicle service work at this dealersh treated like valued customers. All service work was completed in a timely manner. We have been doing all of our vehicle service work at this dealership for over 3 years and have never had a bad experience. We highly recommend this dealership. More

First, descriptive adjectives: professional, courteous, consistent, direct, patient and exceptional customer service and most considerate! True to time estimates for service - start to finish. As well, consistent, direct, patient and exceptional customer service and most considerate! True to time estimates for service - start to finish. As well, the time spent answering questions was without pressure was a gift! I will recommend AutoNation Honda's service department; in a heartbeat! Thank you Scott, Brad, Charlie and the service technicians who completed the work, start to finish! More

I have always received excellent service at this dealership. Everyone is very professional, helpful and courteous. dealership. Everyone is very professional, helpful and courteous. More