AutoNation Hyundai Mall of Georgia

I have been waiting on a back order part since beginning of year. Next I have 2 life threatening recalls in which noone at the service dept cares to address. Justin. Aimee. And the receptionist is below ave of year. Next I have 2 life threatening recalls in which noone at the service dept cares to address. Justin. Aimee. And the receptionist is below average and should work kn their customer service skills. The scheduler loves to talk over you while u explain the situation at hand and is the rudest person I've encountered. Never again will I step foot in the dealership bc noone will call you back. I'm not a child and the way she Raised her voice is unacceptable. Pull the calls. More

Great service. Sales person Elizabeth Hawkins was super nice and knowledgeable, So was Aisha the Finance lady. I would absolutely recommend buying car From them. Sales person Elizabeth Hawkins was super nice and knowledgeable, So was Aisha the Finance lady. I would absolutely recommend buying car From them. More

Very good service. Transmission switches needed to be replaced. Shuttle took me home and the car delivered to my home when repair completed. Transmission switches needed to be replaced. Shuttle took me home and the car delivered to my home when repair completed. More

Mr. Garcia did an excellent job. The finance department representative performance was very poor. After refinancing my car, I made many attempts to reach him but never heard from him- called 5 times, sent representative performance was very poor. After refinancing my car, I made many attempts to reach him but never heard from him- called 5 times, sent an email, I even asked Mr. Garcia to ask the finance person to call me. I even asked the lady who answered my calls to talk to the manager. Once she told me the manager is busy. Another time she said we do not have a manager. When I felt that I am not going to get a reply, called the corporate. More

It's always a pleasure when you can drop off your vehicle and know that it will be well taken care of. That's why I keep coming back again and again.... and know that it will be well taken care of. That's why I keep coming back again and again.... More

My Santa Fe was due for an oil change. tried to schedule an appointment with my local dealer but was told they don't any open appointment for two weeks so I scheduled one at AutoNation Hyu tried to schedule an appointment with my local dealer but was told they don't any open appointment for two weeks so I scheduled one at AutoNation Hyundai Mall of GA. Was greeted upon arrival by Aimee - friendly, pleasant, knowledgeable. Even though the building is being renovated/added on, they did the best they could to accommodate customers waiting for service. Only reason for the 3-star rating is the fact that the technician who performed the service left oily smudges everywhere - the steering wheel, the start button, the hood, the engine protective cover. I get it, they work under less than ideal conditions, but it's the little things that make the difference. I am in the service industry myself, so I understand it's not totally the tech's fault. It's a broken system. Would I return? Probably, as my local dealership is not that great. Hopefully they can develop and improve the process of delivering a good customer experience. More

Elizabeth was super nice and always on top of everything. On the day of picking up my car, the process was really smooth and everyone seemed to be happy for you! On the day of picking up my car, the process was really smooth and everyone seemed to be happy for you! More

The service process was smooth and flawless. I loved being able to schedule my appointment online for the recall notice. The prices for the oil change and tire rotation were reasonable, especial I loved being able to schedule my appointment online for the recall notice. The prices for the oil change and tire rotation were reasonable, especially with the coupon code from the website. John was extremely helpful and polite. I would definitely come back for services in the future. More

Edward and Peter were a great team to work with. They put me at ease and made the car buying process easy! They put me at ease and made the car buying process easy! More

They took care of us with a loaner car while repairing our dash assembly on our Kona. Very happy with the overall experience. our dash assembly on our Kona. Very happy with the overall experience. More