AutoNation Hyundai O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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From start to finish, the process was a refreshing change from typical auto buying experiences I've had in the past. It was trouble free and smooth and straightforward. I attribute this to our sales rep John from typical auto buying experiences I've had in the past. It was trouble free and smooth and straightforward. I attribute this to our sales rep John Kraniotis being very nice and professional. The pricing was great and they handled our trade-in very smoothly. Highly recommended! More
The service was faster than I thought it was also very efficient and the guys at the garage took very good car of my car and we’re very nice! efficient and the guys at the garage took very good car of my car and we’re very nice! More
Excellent service at this store . Great people - friendly - very consultative and gave great ideas and advice for fixing the car . Lots of great recommendations and follow through Great people - friendly - very consultative and gave great ideas and advice for fixing the car . Lots of great recommendations and follow through More
Randy Lawrence was very professional, courteous and greeted with a smile. The service was completed within the time estimate he gave me, and everything was clearly explained and he answered all my ques greeted with a smile. The service was completed within the time estimate he gave me, and everything was clearly explained and he answered all my questions. Randy is a great asset to your team. More
On March 8 , 2023 I had an appointment with Hyundai service for oil change and rotation of tires and guess a regular check of maintenance. Because of the dealership going though construction and tempo service for oil change and rotation of tires and guess a regular check of maintenance. Because of the dealership going though construction and temporary faculties. I either got misinformation on where the waiting room was, or I misunderstood where they were. Long story short. It turned out not to be a pleasant stay waiting for my vehicle. As it turned out I think I went out the wrong door and there for could not find the waiting area. I was seeing red the whole time waiting. So natural I wrote a negative review. A couple days later a Mr. Campbell contacted us and asked what kind of problem I had there. First of all I was shocked that I even got a call back from them. Thanks for the call and he proceeded to explain what happened and yes there are two doors, and I went thru the wrong door. But told me that I should have been escorted to the waiting area. After further explanations and promised that this would never happen again. I told him after calming down I can see were this is particle my fault also. I really do appreciate the call back. As far as the service goes it has always been excellent and never had a problem. Could be a little speedier service but with construction going on I can live with it. Mr Campbell I do appreciate the call back and your explanation. I don't think that would happen at many other dealerships. So at this point I would chance my rating to four stars, More



