AutoNation Hyundai O’Hare

Very helpful, they even delivered car to my house. That was awesome! Very straight forward buying experience. That was awesome! Very straight forward buying experience. More

Darren was very knowledgeable about the product I was looking for and helped me from start to Finish. looking for and helped me from start to Finish. More

I started looking for a new car online. I submitted an application that night and decided to look at the car I was interested in the next morning. My terms matched what I was interested in I submitted an application that night and decided to look at the car I was interested in the next morning. My terms matched what I was interested in. The whole process was quick and easy and I ended up leaving with a new vehicle. More

I go for this place very nice people and the manager is very good and really some people help me and I like it for this place very good and really some people help me and I like it for this place More

Sales personnel was professional and courteous, answered every question that I presented concerning the purchase of the Palisade with assurance and confidence in their ability to deliver a reliable and depe every question that I presented concerning the purchase of the Palisade with assurance and confidence in their ability to deliver a reliable and dependable product. More

We visited AutoNation Hyundai O'Hare to test drive, not purchase in the moment, a 2023 Hyundai Santa Fe. As Mazda owners, we expected we'd also test drive the CX-50. Our salesman, Beto, was friendly purchase in the moment, a 2023 Hyundai Santa Fe. As Mazda owners, we expected we'd also test drive the CX-50. Our salesman, Beto, was friendly, knowledgeable, and confident - a true professional. He quickly introduced us to the General Manager, who was equally professional. As we began discussing pricing, we decided we didn't need to consider the Mazda CX-50 (another great model, I am sure). Beto and his GM worked with us to get us a price we appreciated and a finance offer we couldn't pass up. All of this, combined with a great standard warranty, we knew we were making the right choice. Note - the finance guy's demeanor and service were equally impressive! A final note of the outstanding service we received - we had a little trouble getting one of the license plates off the vehicle we were trading in. Beto let us know he'd have his service department take care of it in the morning, and we could stop by and get the plate then. To my surprise and delight, he called me to let me know the plate was ready and he'd bring the plate to our house and put it on our new car! I'll be using AutoNation Hyundai O'Hare for our service needs, and trust I'll shop again with this team. More

General manager, James and service manager, Andy are incompetent and negligent. They are ruining what use to be a decent dealership. Hyundai autonation cannot service the vehicles they sell. This, purch incompetent and negligent. They are ruining what use to be a decent dealership. Hyundai autonation cannot service the vehicles they sell. This, purchase agreement is breached. I have contacted my lender to examine Hyundai autonation deceptive practices and consider no longer making loans for automobiles purchases from Hyundai autonation. Place is terrible More

Where do I start? First off, I love my car. But this dealership will NEVER get my business again or a recommendation. I traveled 2 hours because I had been looking for First off, I love my car. But this dealership will NEVER get my business again or a recommendation. I traveled 2 hours because I had been looking for a specific vehicle with certain features and color and they had it. It was dark and raining. When we arrived, the had the vehicle pulled up outside to test drive. We inspected it briefly after being told by the salesman that it was "impeccable". We purchased the car and drove it home. Upon pulling into our well lit garage, we noticed THE WINDSHEILD WAS CRACKED. I immediately emailed both the salesman and the sales manager. It took me no less than 8 phone calls and 15 emails to get a resolution. Their resolution was for them to come get my car and drive it round trip 4 hours to get the window replaced, this was after the "finance" manager basically accused us of cracking it on the way home. This was after he told me at the desk that he didn't trust his service guys when I asked to get all the leaves vacuumed out from underneath the front seats before I took it home. He said he would do it himself because he didn't trust them to do it. Then turns around and accusing me of breaking the windshield and not noticing it before we left(again, dark & rain). The service guys he "didn't trust" missed the broken windshield upon inspection but instead he accused us. After stating them coming to get my car wasn't a viable solution, I wanted several more days for an answer. Very long story short-I had to drive a 2 hour round trip to get it replaced. Several weeks go by with NO PLATES. I contacted them for a copy of what they sent into my states DMV to no avail. I emailed the GM Jim, the sales manager Brent and the salesman Norberto. Both managers ghosted EVERY SINGLE ONE OF MY PHONE CALLS AND EMAILS AFTER I PURCHASED THE CAR. The responded immediately during the buying process but disappeared after which tells me one thing-they don't back up what they sell!! More calls and more emails and never did I ever get a copy of that paper. My plates arrived via FedEx 9 weeks after purchasing the vehicle with the return address of THE DEALERSHIP because surprise, surprise-they messed it up and had them mailed there instead of my house and were sitting on them for lord knows how long. TERRIBLE customer service at AutoNation Hyundai. Managers are complete clowns. I wouldn't do business with them again and I encourage no one else to either unless you want the same experience. More

It was the WORST. ..3-1/2 hours for an oil and filter change with an appointment ..3-1/2 hours for an oil and filter change with an appointment More

Darren was a pleasure to work with. He understood what I wanted and went above and beyond to help me. I went in looking for one vehicle and ended up with a nicer one Darren again was He understood what I wanted and went above and beyond to help me. I went in looking for one vehicle and ended up with a nicer one Darren again was easy to work with and knows how to treat people. The used car sales gentleman (forgot his name) was very nice and kind also. Went out of his way to introduce himself. Everyone was very professional and easy to work with. Very happy with my purchase of my new vehicle. would highly recommend this dealership. More