
AutoNation Hyundai O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I brought my car in for an oil change. I was advised it would be about 1-1/2 hour wait. They were done in an hour, which was great since I planned on longer. Very friendly people to work w I was advised it would be about 1-1/2 hour wait. They were done in an hour, which was great since I planned on longer. Very friendly people to work with. More
Great place to purchase an auto, no pressure called me when the SUV I was interested in arrived. I came in for a test drive and purchased it that day. Extremely happy!!!! when the SUV I was interested in arrived. I came in for a test drive and purchased it that day. Extremely happy!!!! More
Excellent service. It was a pleasure doing business with Auto Nation Hyundai. I will definitely recommend this place to everyone. It was a pleasure doing business with Auto Nation Hyundai. I will definitely recommend this place to everyone. More
I called for an appointment in June. Was told it would not be until the 20th of July. No problem. Dealership was short staffed. A couple of days before the appointment I received a ca Was told it would not be until the 20th of July. No problem. Dealership was short staffed. A couple of days before the appointment I received a call saying they only would have 1 technician so could I reschedule to the 28th of July. It was to be the same time of 9am. I arrived a little early. I did not get the gentleman's name who changed my appointment. When I was checking in I was told that there was nothing scheduled for me. I explained what I had been told so the gentleman told me he would fit me in. I asked how long of a wait and was told about 1 hour or a little more. Again no problem. The problem began when after the hour plus time I started asking about my car. Was it done? Simple oil change. Nothing more. He said he would check but never got back to me. Again I waited. Now it was going on to an hour and 45 minutes. While I was waiting where you check in a gentleman came out, he looked kind of important. He asked the fellas behind the desk how things were going. So I thought he must be the boss. I asked if he was, he told me he was the manager. So I explained to him about my car and so he started the search. They could find no paperwork relating to my car, they could not find the technician who worked on my car and they couldn't find my car either. I asked the gentleman if he lost my car and he was rather rude and told me to hold on he was doing the best to figure out the situation. After that he went to all the employees to see if they could tell him anything. Still the paperwork wasn't there which I had signed in the beginning. No one could find it. He finally asked what car was it. I explained it was a 2018 Tuscon, grey in color. He went out the door where the cars are placed after being serviced. He had gone to see about the keys in another room. Found mine and asked it these were the right keys. When he had gone outside, guess what! There was my car. All washed and ready to go. I understand that these are probably new technicians working on cars but come on, how can you let a customer waiting for their car to be returned and not know that its outside and all done. By the time all this transpired it was 2 hours. I should have been out of there probably an hour sooner. There is no excuse for this kind of service. After they finally got paperwork printed up and I signed for my car's release, not one of these gentlemen apologized for what happened. That was the icing on the cake!!!! Invoice Number 781649 More
It was a pleasure doing business with Auto Nation Hyundai O’Hare! Matthew, our salesperson, was very attentive and incredibly kind and personable. Between Matthew, Johnny, Brent, and Tom, our experience was O’Hare! Matthew, our salesperson, was very attentive and incredibly kind and personable. Between Matthew, Johnny, Brent, and Tom, our experience was wonderful and we were given, what we felt, was a very fair deal. Coming from someone who isn’t a huge fan of going to a dealership, this place was great and I would do business with them again and again without a second thought! More