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AutoNation Hyundai O’Hare

Des Plaines, IL

4.5
904 Reviews

1509 S River Rd

Des Plaines, IL

60018

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Showing 904 reviews

November 14, 2021

We were taken care of on time and in a timely manner. The only wonder I have is that it took about one month to get this appointment. More

by bobdianne65
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
November 13, 2021

Robert has great customer service skills , very professional and friendly! Always a pleasure to have great service there, trusted dealership ! More

by Cindy7rn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Nov 16, 2021 -

AutoNation Hyundai O’Hare responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

November 12, 2021

This is one dealership that I can say truly appreciates its clientele. They are always there for you and try to do the most to keep you happy. More

by ecbekas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Oberly
Nov 15, 2021 -

AutoNation Hyundai O’Hare responded

Hi, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

The service is always EXCELLENT. The entire staff is kind, courteous and respectful. I highly recommend AutoNation Hyundai O'Hare. More

by mjsekulic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oberding, Darren Conwell, Chris Andrews
Nov 15, 2021 -

AutoNation Hyundai O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Hyundai OHare and we hope to be of service again in the future.

November 10, 2021

This dealer is customer friendly and has a knowledgable sales staff. They were easy to work with and did not use high pressure tactics. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John & Brent
Nov 15, 2021 -

AutoNation Hyundai O’Hare responded

Hi Bob, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2021

Working with Tom and the team there at AutoNation was fantastic. After a few "experiences" at other dealerships, Tom made us feel confident we'd be making the right choice to buy our next car at AutoNati More

by Kirk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent
Nov 07, 2021 -

AutoNation Hyundai O’Hare responded

Hi Kirk, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2021

I would not buy a car anywhere else or go anywhere else for service. Bob Oberding in the Service Department is AWESOME! Always incredibly helpful and accommodating. THANK YOU BOB!! More

by Audrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Oberding
Nov 07, 2021 -

AutoNation Hyundai O’Hare responded

Hi Audrey, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 03, 2021

I go with confidence to this auto dealer for service because of Robert Oberding, who was behind the service desk multiple times. I have no knowledge or interest in the mechanics of autos, so I depend o More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oberding
Nov 06, 2021 -

AutoNation Hyundai O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 01, 2021

Outstanding, everything went as well or better than expected. On time appointment and service was also on time. Nothing could have been better. More

by rlavoie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andrews
Nov 04, 2021 -

AutoNation Hyundai O’Hare responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help. Take care and have a great day!

October 26, 2021

Darren Conwell is great and so is Kevin Conwell! These two make the dealership! Great guys! More

by Lejla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell, Darren Conwell
Oct 27, 2021 -

Lejla responded

Darren was honest and very polite throughout the entirety of our meeting together. Once the deal was finalized, he always made sure of any uncertainties I had. He was very focused on any questions I had...And, he certainly answered them very thoroughly! He truly is a great guy! He was very attentive to my Mother (who is 93-years old). Whereby, she had some inquiries of her own. Darren has a superb personality. One feels very comfortable conversing with him. He, indeed showed me all the features inside and outside of the car. Making sure everything was intact. Furthermore, he invited me to come back anytime if I had more questions or concerns. He really made my Mother and myself feel very important with a continued relationship. Darren then referred me to Kevin Conwell in regards to signing and completing all the paperwork. Kevin is another great guy! He went through all the documents in a thorough fashion. Making sure I understood everything and if I had any inquiries. He also has a very nice personality. In fact, I bumped into Kevin at a Jewel parking lot. I was not aware of him being there. He greeted me and asked me how the new car was doing? At first, I did recognize him due to everyone wearing a mask. Nevertheless, we both began chit-chatting. Point Being: He could have ignored me. He did not! In our conversation, he could have shown signs that he was in a hurry. He did not! He was relaxed and took his time. End Result: Both of these Gentlemen (Darren and Kevin) treated me with respect without an attitude. In my eyes they both have not changed their images since I purchased my dream car (Hyundai Kona 2022). They REALLY make a difference at AutoNation O'Hare. Please give them both recognition! I will highly recommend your dealership. Just make sure these two (2) are present at the time. Thank Darren and Kevin for making this a smooth transition for my Mother and myself Sincerely, Sigilinde Hancock.

Oct 27, 2021 -

Lejla responded

In my above response, I mentioned two (2) Gentlemen. Please let me make clear of their names. Their names are as followed: Darren Conwell and Kevin Campbell. My apologies for my error. Siglinde Hancock

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