
AutoNation Hyundai O’Hare
Des Plaines, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I came into this dealership just looking for cars and reviews, Keith approached me and answered all of the questions i had asked, from little odds and ends on cars and to see what kind of car may fit me. reviews, Keith approached me and answered all of the questions i had asked, from little odds and ends on cars and to see what kind of car may fit me. He was very thorough with all of his answers. I will be back to purchase a car directly from him. I will also be recommending everyone i know looking for a car over to this dealership. More
I am currently reseaching information for a used Hyundai mini van. Keith was very polite, knowledgeable and helpful giving me info on the vans. When i am ready to purchase the vehicle, I will definately mini van. Keith was very polite, knowledgeable and helpful giving me info on the vans. When i am ready to purchase the vehicle, I will definately be back to see Keith Burgess to make my purchase! More
Keith was wonderful and very helpful in the purchase of our used car. He made sure all our questions were answered with the up most knowladge. I never felt hurried or pressured to make a decision. I woul our used car. He made sure all our questions were answered with the up most knowladge. I never felt hurried or pressured to make a decision. I would totally recommend him to any of my friends and family to buy a car. More
Overall, a positive experience. Keith was very helpful at explaining the vehicle information, and also gave us a reasonable price. Brian also helped by making the paperwork more bearable. I would definitely explaining the vehicle information, and also gave us a reasonable price. Brian also helped by making the paperwork more bearable. I would definitely recommend this place! More
OUTSTANDING Car buying experience... Friendly customer service and satisfaction driven... As a woman it can be a little intimidating purchasing a used vehicle ... I felt completely comfortable and empower service and satisfaction driven... As a woman it can be a little intimidating purchasing a used vehicle ... I felt completely comfortable and empowered by this service driven team!!!! An EXEMPLARY model of standards of excellence ....what a great team thanks so much!!!! f More
No question on the integrity of the employees. Personal service and attention. Darren was awesome! Even the cashier Lauren was amazing! Great experience!!! Everyone was awesome! service and attention. Darren was awesome! Even the cashier Lauren was amazing! Great experience!!! Everyone was awesome! More
I just wanted to pass on some great news regarding your Finance Manager, Brian Wheeler. My wife and I bought a Sonata on Friday, May 10, and we had the pleasure of working with him. He made the often-times Finance Manager, Brian Wheeler. My wife and I bought a Sonata on Friday, May 10, and we had the pleasure of working with him. He made the often-times dreaded task of searching for a new car a fun, delightful experience. Brian was not only knowledgeable; he was easy to work with and provided great service. His sense of humor clicked with mine and my wife and I thoroughly enjoyed his personality. You should know he is an asset to the O’Hare Hyundai dealership and I would absolutely buy another vehicle from him. Because of this experience, I will recommend this dealership to my friends and family. Warm regards – Bob and Barb Dary More
Just picked up our new Hyundai Accent from O'Hare Hyundai. Great buying experience and super customer service. Darren and Brian made us feel very welcomed and they are just great people. Highly recom Hyundai. Great buying experience and super customer service. Darren and Brian made us feel very welcomed and they are just great people. Highly recommend to anybody in the upper Midwest looking to get a Hyundai. Great car too. More
i had bad credit. i understand it was hard to get me financed. should not have given me the runaround for three days. was told to put down a $400 deposit on a car. got a call from bob. i was told they n financed. should not have given me the runaround for three days. was told to put down a $400 deposit on a car. got a call from bob. i was told they needed a phone bill. i only have a cell. i asked if another bill would be o.k. bob said yes. i drove all the way there. before i could take the bill out, i was told the deal could not be made. big waste of my gas and my time! More
I purchased a Hyundai at O'hare. The overall purchase experience was good, however after I gave them all 10's on the Hyundai Dealer Survey all customer service was gone. I finall tried to contact the own experience was good, however after I gave them all 10's on the Hyundai Dealer Survey all customer service was gone. I finall tried to contact the owner Kevin Mize. He could not be bothered to call me back!!!!!! He had Steve Foresta call me back instead. All he wanted to do was argue with me. He finally listened and said he would call me back which he did. He promised someone would call me back the next day. No one did (no missed call or message on my cell phone). I again reached out to Kevin Mize. Again no response from him!!! Steve called back and continued to argue! He told me my wife had said something that she did not. He call me a liar. When I said "Isn't the customer always right?" He stated "NO"! This seems to be the O'hare motto. Make the sale, then forget the customer!!! NO CUSTOMER SERVICE!!!!!!!!!!!!!!! More