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AutoNation Hyundai Tempe - Service Center

Tempe, AZ

4.4
872 Reviews

872 Reviews of AutoNation Hyundai Tempe - Service Center

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August 01, 2023

The service went smoothly. I waited at the dealership for 2 hours for the oil change on my car. The lounge was clean and roomy, but it would be better to provide more varieties More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Aug 07, 2023 -

AutoNation Hyundai Tempe responded

Hi Michael, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 01, 2023

Ashley was fantastic! Got me out of there quickly so I could go about my day while they took care of my vehicle! Thank you! More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Cude
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Aug 07, 2023 -

AutoNation Hyundai Tempe responded

Hi Lori, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 31, 2023

Worst service department and service advisors. If you happen to still go here for service, do not get Luciano as your advisor. He is rude and doesn't know what he's doing. More

by cjncali28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luciano
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Aug 04, 2023 -

AutoNation Hyundai Tempe responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (480) 505-4247. We hope to hear from you.

Aug 04, 2023 -

cjncali28 responded

How in the xxxx do you say to contact the General Manager and no one answers the phone there or when they do, they put you back in the department prompt menu.

July 28, 2023

It’s a great dealership with great customer service. I would always bring my car for service More

by sasan.aj38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jul 31, 2023 -

AutoNation Hyundai Tempe responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2023

Nice set up. The last time I was here it was under construction. Nice job. The only problem I had is when I went to pick up my vehicle. I walked in the service de More

by hillnoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
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Aug 01, 2023 -

AutoNation Hyundai Tempe responded

Hi Hillnoso, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 505-4247 to discuss what we can do to help.

Aug 01, 2023 -

hillnoso responded

No that's ok im good. But thanks you guys do the work right and finish on or before the time you say. Thx once again. And by the way jake was great and funny. I give him props.

July 28, 2023

Anthony was very helpful and answered all of my questions with patience and knowledge. Good Service More

by Tasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Aug 01, 2023 -

AutoNation Hyundai Tempe responded

Hi Tasha, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 28, 2023

First time I went to this dealership and Ashley made it a great experience! She is very informative and knowable. I will definitely recommend this service department to others. More

by AMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 01, 2023 -

AutoNation Hyundai Tempe responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Hyundai Tempe and we hope to be of service again in the future.

July 28, 2023

My last visit Luciano was poor. He never called me back and didn't seem to know status of my car.JR manager took charge and made me feel like I was a valued customer. More

by kelcieac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luciano,JR
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Aug 01, 2023 -

AutoNation Hyundai Tempe responded

Hi Kelcieac, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 26, 2023

This dealership has excellent service. I was greeted by Anthony. Took in the car to get the car alarm upgraded. More

by smrdolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jul 28, 2023 -

AutoNation Hyundai Tempe responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 25, 2023

First time at dealership for warranty repair item. Took a few extra minutes to check in for appointment as was busy at that time however was very quick with repair. Nice waiting area. And they washed More

by treptow2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jul 28, 2023 -

AutoNation Hyundai Tempe responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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