AutoNation Hyundai Tempe - Service Center

Quick in and out Service, got my Hyundai Tucson in right away, received text messages from the tech showing service being performed, and car was done when promised, and washed. Service was included with pu away, received text messages from the tech showing service being performed, and car was done when promised, and washed. Service was included with purchase, so there was no charge. You can’t ask for more than that. More

Always able to get an appt. without waiting a month in advance like other dealerships. without waiting a month in advance like other dealerships. More

It was such a pleasant experience while my vehicle was being serviced. I appreciated the cleanliness of the waiting room and the restroom. Our Service Advisor Max Moon went Above and beyond to answer al being serviced. I appreciated the cleanliness of the waiting room and the restroom. Our Service Advisor Max Moon went Above and beyond to answer all our questions and was so very helpful. More

I don't know about your repair except for the superb customer service Dana gave. Very Knowledgeable, Very thorough, Very personable, I only gave 4 stars for dealership, but Dana is a 10! You are Very l customer service Dana gave. Very Knowledgeable, Very thorough, Very personable, I only gave 4 stars for dealership, but Dana is a 10! You are Very lucky to have her More

Definitely going back to this Hyundai location. My service advisor Max was so helpful and kind. My service advisor Max was so helpful and kind. More

The absolute worst. I couldn't get a live person on the phone, or anyone to call me back I couldn't get a live person on the phone, or anyone to call me back More

I had a really bas experience on my first appointment for my truck Santa Cruz which I purchased from them. The service people don’t know how to update the software in my truck and it is keep popping up in my my truck Santa Cruz which I purchased from them. The service people don’t know how to update the software in my truck and it is keep popping up in my truck which is little annoying. Also, I have purchased Santa Cruz but the paperwork shows and in their system that it is Sante Fe. Something is wrong there, some funny business is right there. More

I went in for a recall and software update, and the techs ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a f ran into some issues that were out their control. Douglas was very courteous and informed me of what was happening. When the problem escalated to a fried computer module, Douglas explained what happened and how they were planning on fixing it. He was able to put me on a loaner Santa Fe,12 yrs newer than than the Elantra I drove in. I did not mind that at all. I appreciated the professionalism and great customer service. Thanks again Douglas for turning an unexpected issue into a great customer experience. More

I brought in my 2023 Santa Fe with less than 7000 miles for a free oil change and what I thought was warranty work. However, nobody at their dealer was available to re-align the hood, which was lifted in t for a free oil change and what I thought was warranty work. However, nobody at their dealer was available to re-align the hood, which was lifted in the right front corner and which was not noticed by me at purchase. Since they said it was body work and they don't have a body shop, they told me I had to take it to a body shop and pay out of pocket! Also: They wanted to charge me a $150 diagnostic fee to check why my front wheels would shimmy upon braking hard or when braking downhill. The problem was either a wheel out of balance or a warped rotor, which should be warranty work. The tires were at proper air pressure btw. I don't know that they have wheel balancing capabilities after learning they had no body shop. After checking with another dealer, I canceled the appointment with Auto Nation Hyundai and made a new appt with the other dealer, who told me they would do the work under the vehicle warranty. More

Excellent service would recommend to family and friends had oil change recently I got a good price and it was done within a timely matter. had oil change recently I got a good price and it was done within a timely matter. More