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AutoNation Hyundai Tempe - Service Center
Tempe, AZ
871 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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871 Reviews of AutoNation Hyundai Tempe - Service Center
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April 19, 2023
Made appointment two weeks in advance for key service, after checking in, the advisor said the part is not in, they should have checked the day prior to the appointment and call to reschedule, wasted my t after checking in, the advisor said the part is not in, they should have checked the day prior to the appointment and call to reschedule, wasted my time driving 28 miles each way. More
by wuclans@yahoo.com
Employees Worked With
Ashley
April 16, 2023
Service advisor is very hard to reach, does not return calls it takes manager to figure problems out, they don’t care that they have people’s only vehicle for days doing nothing with it and it costing cus calls it takes manager to figure problems out, they don’t care that they have people’s only vehicle for days doing nothing with it and it costing customers money to have a rental More
by Sydne13904
Employees Worked With
Max Moon
April 16, 2023
This was so easy, well organized and great support. The shuttle option is so greatly appreciated. Thank you so much and your location is beautiful and very accomodating. You have an awesome team. The shuttle option is so greatly appreciated. Thank you so much and your location is beautiful and very accomodating. You have an awesome team. More
by hvpadua
Employees Worked With
Jake
April 13, 2023
I'M HAPPY FOR THE SERVICE AND TIMELY MANNER IN WHICH MY SERVICE WAS COMPLITED.ALSO I WOS PLISED WITH THE RECOMENDATIONS GIVEN TO ME FOR SERVICE. THANKYOU JAKE. SERVICE WAS COMPLITED.ALSO I WOS PLISED WITH THE RECOMENDATIONS GIVEN TO ME FOR SERVICE. THANKYOU JAKE. More
by Tmpratali
Employees Worked With
JAKE
April 09, 2023
Mechanic found various suspension issues during an oil change. Reached out to Max Moon who asked me to bring the car down for assessment. Came in, and after a couple of hours, Max showed me pics of variou change. Reached out to Max Moon who asked me to bring the car down for assessment. Came in, and after a couple of hours, Max showed me pics of various issues, tie rods, control arms, leaking oil pan, which explain my shredded front tires. He also advised I ship the new replacement tires to him as they could install them. He then asked to give him a couple of days to work out the details with the warranty company and he would call me to schedule service. That was 4 weeks ago. I have left 5 messages with him, I asked the operator there for the service manager's number which I have called 5 times. Just rings, no answer until it loops back to the operator recording. after speaking to the operator, she said it was strange, that was the number she has and promised to reach out to the manager to let them know I was trying to reach him. That was 2 weeks ago. I have no idea why I'm being ignored, but this is beyond ridiculous. Next step is to file an official complaint with Hyundai Corp, and then, a lawyer. After 2 hyundais, I can't imagine ever getting one again after the experiences I've had. More
by jas.watsRugburner
Employees Worked With
Max/Mackenzie Moon, service rep Doug Gardner/service manager
April 08, 2023
I took my car in for an oil change and naturally I was told I needed a number of other services performed on my car. At first I was going to ok everything’s thankfully I listened to my gut and scheduled a told I needed a number of other services performed on my car. At first I was going to ok everything’s thankfully I listened to my gut and scheduled and got a second opinion. Then I decided to back at previous invoices, as I’ve always gotten my car serviced at AutoNation. Turns out they’d performed the exact service in August of 2022 and wanted to do the same service in April of 2023. Needless to say, they’ve broken my trust AND lost a customer! More
by jacquiecunningham
Employees Worked With
Jake
