AutoNation Hyundai Tempe - Service Center

Super classy place. The waiting room had a plug-in for my computer. There was a recall on my car and was there for four hours, but it was comfortable and quiet. The desk The waiting room had a plug-in for my computer. There was a recall on my car and was there for four hours, but it was comfortable and quiet. The desk guy was awesome. More

The service that I received. was awesome. I was given appointment time and service was performed right on time. the location of the restroom was a disaster though. was awesome. I was given appointment time and service was performed right on time. the location of the restroom was a disaster though. More

Fairly easy to make appointment. The first time was for a recall of the"High pressure fuel pump to the fuel rail" So after about 3 hours, it was done. The dealership is under HEAVY r The first time was for a recall of the"High pressure fuel pump to the fuel rail" So after about 3 hours, it was done. The dealership is under HEAVY re-construction and the waiting area sucks. When driving home (a good hour, each way) noticed that car engine did not shut off at long red lights. So received 2nd re-call notice went back to same dealer. Another mistake. This was for the "transmission high pressure oil pump possible malfunction". This time it took 2+ hours to repair. Told service advisor about the engine cut off, and he said it was all right and working. Well that was B.S. Still doesn't work, and the dealership is still a shambles. Needless to say, I will not be going back there. I should be paid for the four hours it took to drive back & forth twice. God only knows if the repair work was done properly? I think they should have more mechanics, I don't know because customers are not allowed back there. Oh there was no way to get a loaner for the time I waisted waiting, unless I rented a car. More

Hank is great and has always done a great job with my vehicle! He is so friendly and explains things very well. vehicle! He is so friendly and explains things very well. More

I love this dealership and not just because it’s close to my house. I can always get in for service within a reasonable number of days, the answer, my questions, and even wash the car! What’s not to like? my house. I can always get in for service within a reasonable number of days, the answer, my questions, and even wash the car! What’s not to like? More

Worst service experience ever. Service guy left for lunch leaving me to have to hunt down my keys. Will never go back. Service guy left for lunch leaving me to have to hunt down my keys. Will never go back. More

First time using the service department and everyone I met was really nice. My car was serviced quickly and I was kept up to date on the details. I will definitely be back. Don’t let the remodel scare you met was really nice. My car was serviced quickly and I was kept up to date on the details. I will definitely be back. Don’t let the remodel scare you off. Plenty of space to relax or get some quick reading done. And even though I did not use it, the courtesy shuttle is an added bonus if you live nearby! Definitely recommend. More

One of the best experiences I’ve had in a service department. They were very quick and efficient. Max was awesome! Very nice and personable. department. They were very quick and efficient. Max was awesome! Very nice and personable. More

Went in, got the tires checked out and approved. Waited a very reasonable time. Great experience. Waited a very reasonable time. Great experience. More

The dealership is under renovation. I was pleased to receive an email from them saying it was best to drop my car off the day before to avoid congestion, but I waited until the last min I was pleased to receive an email from them saying it was best to drop my car off the day before to avoid congestion, but I waited until the last minute, and at 4 the day before my appointment reread it and noticed I could only get a ride home until 4! I called the number in the email and was pleasantly surprised that I actually reached someone. She said I could get a ride until 6, so I high-tailed it over. My appointment was at 11, but around 9, I received a call with questions from the service guy . We discussed what work I wanted and didn't want done. I received another call about 10, saying my car was ready. I received another call, this one from the driver, saying he was on his way. This was one of the best experiences I've had at the dealership, communication-wise, ever. More