AutoNation Hyundai Tempe - Service Center

Corbin was honest and prompt and extremely great to work with.... and reasonably priced too! Will go there again when needed, which won't be for awhile hopefully! with.... and reasonably priced too! Will go there again when needed, which won't be for awhile hopefully! More

Extremely long wait times. Didn’t get car washed as part of the deal. May need to hire more reps to help with the work load. And from my last experience your salesmen are all c Didn’t get car washed as part of the deal. May need to hire more reps to help with the work load. And from my last experience your salesmen are all crooks. More

Customer service Jake Washatka was so helpful in showing me things on the computer area of my car. me things on the computer area of my car. More

AutoNation Hyundai Tempe has always treated me well. Whether when we were buying a car or getting our car service. They are a friendly and knowledgeable group. Whether when we were buying a car or getting our car service. They are a friendly and knowledgeable group. More

Had an oil change. Was expected to take about 1.5 hours - took 3. The service advisor was friendly and helpful when we arrived. The dealership is under construction Was expected to take about 1.5 hours - took 3. The service advisor was friendly and helpful when we arrived. The dealership is under construction - so no coffee, water in the lounge - which was expected. The wifi didn't work. The disappointment was the lack of communication - no one checked in with us while we were there. We checked with our advisor at one point who told us it would be 30-45 minutes more. He then must have gone for lunch - no communication from anyone. We had to ask and have someone else finish the paperwork as we could see the vehicle on the lot. There was a technical problem and the price had to be adjusted as we were to get the oil change special. More

I went in for a routine service. They recommended a cabin filter change ($100) and a front end alignment. The tires are wearing fine and I only have 12k miles. I didn’t get the align They recommended a cabin filter change ($100) and a front end alignment. The tires are wearing fine and I only have 12k miles. I didn’t get the alignment. Not sure why it would need an alignment this soon. We don’t drive over curbs. I thought cars today are supposed to not need that very often. The dealer is going through a remodel, but there was no coffee or soda available. The individual that helped me didn’t seem like he liked his job. I expected much more from the dealer. I may start going to a different dealer for my future service. More

Very good service. Just a short wait for an oil change and check up on my new car. Great dealership I'm very happy with the service. Just a short wait for an oil change and check up on my new car. Great dealership I'm very happy with the service. More

Team is very personable and you are kept up to date with whatever service is needed prior to ot taking place. whatever service is needed prior to ot taking place. More

My new service advisor is Max Moon. He was courteous and well knowledgeable. I have had some bad experiences at the dealership in the past but am now looking forward to working with Ma He was courteous and well knowledgeable. I have had some bad experiences at the dealership in the past but am now looking forward to working with Max More

The dealership I bought the car from was difficult to work with. I called Auto Nation in Tempe and was greeted by a lady. I told here I needed an appointment for the first recall. I had one within my tim work with. I called Auto Nation in Tempe and was greeted by a lady. I told here I needed an appointment for the first recall. I had one within my timeframe. She gave me the name of the Service mgr. He told me about the construction going on at the dealership. The repair took longer than expected but because the people I talked to were nice, I'm sure to return. I will not talk ill about my original dealer. To answer the question below about quality, the car runs like before. No-one said anything about what was done. Customers don't talk to mechanics like thee old days. It's a shame because I really cannot answer any of the below questions honestly. 1.cost-no. cost. 2.quality-can not say. 3.speed-took 4+hours. 4.I waited. 5.Service-there wasn't any. More