AutoNation Hyundai Tempe - Service Center

When making the appointment, I had stated that I needed to drop the car off and get a ride back to work. I was told that would be no problem. When I arrived, the shuttle was out, and I was told it would to drop the car off and get a ride back to work. I was told that would be no problem. When I arrived, the shuttle was out, and I was told it would be right back. I waited over an hour and a half, and my car was done before the shuttle ever returned. This caused me to miss a very important meeting at work. Had I been informed that this was possible, I could have made other arrangements for a ride and would not have missed the meeting. It was very misleading that I was told there would be no problem getting me back to work right away. More

Donna Anderson has been terrific since I joined the Hyundai Tempe family over 7 years ago and going! She is trustworthy and provides outstanding Customer service each and every visit. She is direct and Hyundai Tempe family over 7 years ago and going! She is trustworthy and provides outstanding Customer service each and every visit. She is direct and very thorough in reviewing and executing service plans for my vehicle, It is this great quality that keeps me coming back! Great Job Donna William Jagrosse 2008 Sante Fe owner More

John Pereyra was so friendly & warm. I really felt like he would make sure my vehicle was taken care of. Excellent customer service. Love the carwash with the sevice visit! like he would make sure my vehicle was taken care of. Excellent customer service. Love the carwash with the sevice visit! More

Your Service Advisor was able to give me an honest assessment of the different issues with the vehicle. The car was purchased 3 months ago at another dealership. Although the issues are normal wear & assessment of the different issues with the vehicle. The car was purchased 3 months ago at another dealership. Although the issues are normal wear & tear, I would've much preferred not to have to repair the vehicle within the first few months. Now I am told I need two new tires, new brakes & a stop light lamp replaced, that costs $3, but $110 for labor to replace. I was a bit shocked by the price I was quoted at your dealer of $160 for a new battery, but is to be expected for genuine parts. Overall, I think the service was great & may just have to make this the dealership I come to when purchasing my next vehicle. More

Initially when I called to make the appointment the receptionist put the call into a voicemail I called back and asked to speak to a human. David took the call and made an appointment for the oil chan receptionist put the call into a voicemail I called back and asked to speak to a human. David took the call and made an appointment for the oil change. I also had forgotten my coupon for the oil change and David granted the coupon. Thank you for making my visit pleasant. Maggie More

I always feel special - Donna takes real good care of me while I'm in for service, or special needs, never failing to check-in during my stay to assure I'm comfortable, answering any questions, and always while I'm in for service, or special needs, never failing to check-in during my stay to assure I'm comfortable, answering any questions, and always with her magnetic smile. I'm not wordy enough for 250+! More

I thought it was super service and very fast also mrs anderson is the best employ there and is very efisent and helpful also great attude anderson is the best employ there and is very efisent and helpful also great attude More

Donna was very friendly and nice. She called me when she was supposed to and let me know about each step. It took a couple of hours for them to take a look at my car but once they did they fixed it very qui was supposed to and let me know about each step. It took a couple of hours for them to take a look at my car but once they did they fixed it very quickly. So far everything looks great. Price was not too bad. More

I took the car in for service but needed more than I expected. John explained everything that needed to be done and what my options were for service, including a recall that needed to be fixed. Although expected. John explained everything that needed to be done and what my options were for service, including a recall that needed to be fixed. Although it took longer than expected, it was worth it for the quality service. More

john was absolutely wonderful. He not only took the time to explain things to me, he made me feel welcome. In addition the lounge at the facility was very comfortable and clean. to explain things to me, he made me feel welcome. In addition the lounge at the facility was very comfortable and clean. More