AutoNation Hyundai Tempe - Service Center

I have never been to a dealership service area where the employees are so friendly and the place is always neat and clean. My husband drives a Santa Fe and experiences the same type of old-fashion service employees are so friendly and the place is always neat and clean. My husband drives a Santa Fe and experiences the same type of old-fashion service that makes the difference. David even washed my car after my service :) Rhonda More

At first, I loved this place. They were friendly, and I thought the quality of work was high. I am a young woman, and they seemed as though they were giving me great deals for service. I didn't go anywhe thought the quality of work was high. I am a young woman, and they seemed as though they were giving me great deals for service. I didn't go anywhere else for three years. However, I believed I had a problem with the engine, and they kept telling me that the car was okay for two years. Eventually, I became frustrated enough to speak to the service manager. He basically told me that if his guys found nothing wrong with the car, I was imagining things, but if it was really bothering me, that I should consider getting a new car. At this point, I decided to check out a different Certified Hyundai Dealership. They found and fixed the problem in two hours. Additionally, I had some work needed on the window motor and sunroof. Hyundai of Tempe had quoted over $400 more than the new Hyundai dealer (Chapman Hyundai)... and this was without giving them a quote. Although Hyundai of Tempe appears to be giving people a good deal, in reality they start with a higher asking price for their services, drop it a hundred dollars or so to make the customer feel as though they got a deal, and don't adequately fix the mechanical problem. More

I received a letter informing me that my new vehicle was due for an oil change - it has already been done (in Oct.) and not entered into my records at idriveonline. This, coupled with the oil change taking due for an oil change - it has already been done (in Oct.) and not entered into my records at idriveonline. This, coupled with the oil change taking over two hours, leads me to believe that we are not really off to a good start. More